Brandy McIntire
Scottsboro,AL
Summary
Accomplished Manager/Server/Bartender with a proven track record at The Docks Restaurant, enhancing customer satisfaction and streamlining operations. Skilled in team leadership and time management, adept at fostering a productive work environment and resolving conflicts efficiently. Demonstrated ability in staff training and development, ensuring high-quality service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager/Server/Bartender
The Docks Restaurant
01.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bartender
Downtown 412
06.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Cattle Stampede
09.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Certified Nursing Assistant
Highlands Health & Rehab
08.2019 - 02.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
No Degree - Medical
North East Alabama Community College
Rainsville, ALHigh School Diploma -
Scottsboro High School
Scottsboro, AL05-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
Certification
Certified Nursing Assistant (CNA)
Timeline
Bartender
Downtown 412
06.2024 - 09.2024
Manager/Server/Bartender
The Docks Restaurant
01.2021 - Current
Server
Cattle Stampede
09.2020 - 05.2021
Certified Nursing Assistant
Highlands Health & Rehab
08.2019 - 02.2020
Certified Nursing Assistant (CNA)
No Degree - Medical
North East Alabama Community College
High School Diploma -
Scottsboro High School
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