Brandi Parsons
Palm City,FL
Summary
At Boon Docks Restaurant, I excelled in multitasking and customer service, managing multiple tables with efficiency and a warm demeanor. Demonstrated leadership by assuming managerial duties, enhancing guest relations, and driving sales through effective communication and suggestive selling. Skilled in POS systems and team collaboration, I consistently ensured high-quality service and guest satisfaction.
Overview
14
14
years of professional experience
Work History
Server
Boon Docks Restaurant
10.2010 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Sufficiently do all manager duties when owner goes out of town multiple times a year
Education
High School Diploma -
Arnold High School
Panama City Beach, FL05.2005
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Sales Techniques
- Order Accuracy
- Supply Restocking
- Suggestive Selling
- Guest Relations Management
- Relationship Management
- Allergy awareness
- Order Management
- Food sales and promotion
- Guest Seating
- Item promotion
- Ordering Procedures
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Reliability
- Multitasking
- Multitasking Abilities
- Team Leadership
- Problem-Solving
- Cool Under Pressure
- Excellent Communication
- Relationship Building
- Attention to Detail
- Decision-Making
- Effective Communication
- Continuous Improvement
- Time Management
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- Organizational Skills
- Active Listening
- Staff Training
- Workflow Coordination
- Problem-solving abilities
- Upselling
- Hospitality best practices
- Interpersonal Skills
- Task Prioritization
- Courteous Phone Demeanor
- Analytical Thinking
Timeline
Server
Boon Docks Restaurant
10.2010 - Current
High School Diploma -
Arnold High School
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