Brandy Oppenlander
Morris,IL
Summary
Dedicated professional with extensive experience in warehouse management. Known for fostering positive workplace culture and building strong vendor relationships, ensuring timely deliveries and high levels of customer satisfaction.
Overview
21
21
years of professional experience
Work History
Branch/Warehouse Manager
Pneumatic Techonology Dba The Jack Olsta Co
Morris, IL
08.2010 - Current
- Oversaw daily warehouse operations, ensuring compliance with safety and quality standards.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Implemented training programs for staff, enhancing productivity and operational efficiency.
- Coordinated shipping and receiving activities, streamlining logistics for timely delivery.
- Developed workflows that improved order fulfillment accuracy and reduced processing time.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Oversaw customer service operations, ensuring high-quality support and satisfaction levels across all channels.
- Actively listened to customers, handled concerns quickly and escalated major issues to upper management.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Streamlined paperwork completion processes for increased accuracy in billing and recordkeeping requirements.
- Developed strong product knowledge to better assist customers with their purchasing decisions.
- Oversaw purchasing process and linked demand planning to manufacturing and fulfillment needs.
- Reduced procurement costs by negotiating strategic supplier contracts and optimizing purchasing processes.
- Provided in-depth product knowledge to customers, assisting with informed purchasing decisions.
- Streamlined purchasing process by implementing effective inventory management strategies.
Dental Technician
The Ottawa Dental Lab
Ottawa, IL
01.2005 - 12.2007
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
Education
Associate of Science - Clinical Laboratory Science
Illinois Valley Community College
Oglesby, ILAssociate of Science - Meteorology
Texas A&M University
College Station, TXAssociate of Science - Clinical Laboratory Science
Illinois State University
Normal, ILSkills
- Inventory management
- Delegating work
- Hiring and training
- Problem-solving
- Mentoring and training
- Order fulfillment
- Staff management
- Warehouse layout optimization
- Customer care
- Team building and leadership
- Billing and invoicing
- Supplies inventory
- Purchasing management
- Vendor relationship management
Timeline
Branch/Warehouse Manager
Pneumatic Techonology Dba The Jack Olsta Co
08.2010 - Current
Dental Technician
The Ottawa Dental Lab
01.2005 - 12.2007
Associate of Science - Clinical Laboratory Science
Illinois Valley Community College
Associate of Science - Meteorology
Texas A&M University
Associate of Science - Clinical Laboratory Science
Illinois State University