Brandy Owens
Gainesville,FL
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Dollar General
Gainesville, FL
05.2026 - Current
- Assisted customers with product inquiries and provided excellent service.
- Maintained a clean and organized checkout area for optimal customer experience.
- Handled returns and exchanges according to store policies and procedures.
- Collaborated with team members to enhance store operations and efficiency.
- Stocked shelves and ensured product availability for customers.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers of in-store promotions or pricing specials.
- Assisted customers with locating merchandise within the store.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
Customer Service Cashier
Circle K Gas Station
Gainesville, FL
03.2023 - 09.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained a clean and organized checkout area for optimal customer experience.
- Stocked shelves and ensured product availability for customers.
- Handled returns and exchanges according to store policies and procedures.
- Collaborated with team members to enhance store operations and efficiency.
- Monitored inventory levels and reported discrepancies to management promptly.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted customers with locating merchandise within the store.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds, and account deferrals.
Skills
- Cash handling
- Point of sale systems
- Customer service
- Product merchandising
- Team collaboration
- Conflict resolution
- Effective communication
- Sales promotion
- Problem solving
- Store organization
- Payment processing
- Drawer management
- Guest services
- Customer inquiries
- Merchandise restocking
- Cash register operation
- Refund handling
- Customer satisfaction
- Telephone management
Timeline
Customer Service Cashier
Dollar General
05.2026 - Current
Customer Service Cashier
Circle K Gas Station
03.2023 - 09.2023