Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

BRANDY PHILLIPS

Jersey City,NJ

Summary

Reliable with background in customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include exceptional customer interaction-problem solving skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, safe, efficient service. Enthusiastic professional eager to learn new processes to support overall organizational success. Strong communicator and team player.

Overview

13
13
years of professional experience

Work History

Cashier/Customer Service Representative/Key Holder Supervisor

Taco Bell Restaurant
Jackson, MS
08.2022 - 03.2024
  • Greeted over Number customers per day timely answered and resolved any questions they had about food orders and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Balanced daily transactions on a computerized point-of-sale cashier system.
  • Maintained a safe, secure, and comfortable area for guest and team members.
  • Team Leader-Keyholder for restaurant opening and closing store location, reporting any incidents to management.

Patient Care Technician

Central Medical Center
Jackson, MS
06.2017 - 08.2022
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Maintain patient safety, deliver basic patient care, and promptly intervene when necessary to prevent any risks.
  • Provide daily activities which support daily functions of operations and assignments given to me.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Daily documentation of all patient care activities and needs.

Drive-Thru Cashier/Food Preparation Worker

Churches Chicken Restaurant Inc
Jackson, MS
01.2011 - 05.2017
  • Operated drive-thru window efficiently to ensure fast food orders and timely bagging times.
  • Communicated with customers through intercom system and greeted customer at drive thru window.
  • Managed multiple food tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Maintained cleanliness of work area throughout shift.
  • Worked well with team members and management in a positive manner.

Education

High School Diploma -

Provine High School
Jackson, MS
05-1997

Skills

  • Acknowledge and Resolve Issues
  • Maintain Safety Standards
  • Understand Daily Operational Orders
  • Customer Service
  • Follow Regulations and Compliance

Affiliations

  • Volunteer for Jersey City Recreation Track and Filed Events
  • New Hope Baptist Church

Timeline

Cashier/Customer Service Representative/Key Holder Supervisor

Taco Bell Restaurant
08.2022 - 03.2024

Patient Care Technician

Central Medical Center
06.2017 - 08.2022

Drive-Thru Cashier/Food Preparation Worker

Churches Chicken Restaurant Inc
01.2011 - 05.2017

High School Diploma -

Provine High School

Similar Profiles

CREATE PROFILE
BRANDY PHILLIPS