Brandy R. Barnes
Fort Worth
Summary
I am looking to join a team where I can let my professionalism and hospitality thrive. I enjoy working with others and bringing a positive attitude to the workday. I have a passion for providing excellence no matter the task at hand. I enjoy working with others and providing an experience that is sure to be remembered. I would appreciate the opportunity to bring what I have to offer to your team
Overview
18
18
years of professional experience
Work History
Brand Ambassador
Pourtastic Tastings
03.2024 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Patient Care Coordinator
Fort Worth Physical Therapy
11.2023 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Administrator
Wyotex Directional, LLC
04.2022 - 11.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Front Office Manager
Fort Worth Physical Therapy
06.2017 - 04.2022
Senior Stylist
Salon Image & Spa
05.2007 - 06.2017
Skills
- Communication
- Time Management
- Hospitality
- Organization
- Following Procedure
Leadership Experience
A few examples of leadership within my career are responsibilities I have taken on myself, without being asked, for the betterment of the team. Leading the front office, during my time at Fort Worth Physical Therapy, through various changes in procedure and company policy without affecting patient experience.
Timeline
Brand Ambassador
Pourtastic Tastings
03.2024 - Current
Patient Care Coordinator
Fort Worth Physical Therapy
11.2023 - Current
Administrator
Wyotex Directional, LLC
04.2022 - 11.2023
Front Office Manager
Fort Worth Physical Therapy
06.2017 - 04.2022
Senior Stylist
Salon Image & Spa
05.2007 - 06.2017
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