Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Rhodes

Atlanta,GA

Summary

Creative and engaging account manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.

Overview

6
6
years of professional experience

Work History

Account Manager

Genpact Inc
Atlanta, GA
01.2022 - Current
  • Ensured compliance with industry regulations and federal when dealing with clients.
  • Developed and executed strategic plans to penetrate new markets and acquire new clients.
  • Listened to customer needs to identify and recommend best products and services. Resulted in achieving a 90% Customer Satisfaction Rating

Account Auditor

Insight Global
Brookhaven, GA , GA
01.2020 - 01.2022
  • Used excellent verbal skills while engaging with the client in conversation to effectively determine needs and requirements.
  • Maintained confidentiality of company information obtained in audit assignments.
  • Cross-trained employees, enabling completion of priority tasks during personnel absences.
  • Performed regular reviews of the company's operations for compliance with laws and regulations.
  • Created a system to ensure tasks were completed on schedule and deadlines were met. After implementing this system, team projects were expedited by 20%.

Collections Account Manager

Oasis Marketing Solutions
Atlanta, GA
12.2018 - 01.2020
  • Adhered to established policies regarding debt collection processes and procedures.
  • Coordinated legal action against delinquent accounts when necessary.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.Promise kept rate increased 50% compared to

Education

High School Diploma -

Creekside High School
Fairburn, GA
05-2016

Skills

  • Sales expertise
  • Account management
  • Strategic planning
  • Customer service
  • Payment collecting
  • Excellent communication skills

Timeline

Account Manager

Genpact Inc
01.2022 - Current

Account Auditor

Insight Global
01.2020 - 01.2022

Collections Account Manager

Oasis Marketing Solutions
12.2018 - 01.2020

High School Diploma -

Creekside High School
Brandy Rhodes