Medical Coder in Training
Open To Work
Brandy Sampley
Duncan Banner
DUNCAN,OK
Work Preference
Job Search Status:
Open to work
Work Type
Part TimeFull Time
Location Preference
On-SiteRemoteHybrid
Location:
Duncan, OK
Open to relocation:
Yes
Minimum Desired Compensation
$43000/yr
Important To Me
Work-life balanceCareer advancementCompany CulturePersonal development programsHealthcare benefits
1
Language
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Coding position. Ready to help team achieve company goals.
Work History
Paper Route Carrier
1 Year- Delivered newspapers along assigned route with consistent accuracy and timely drop-offs.
- Organized daily bundles, inserts, and promotional materials for efficient route preparation.
- Verified delivery addresses and updated route details to maintain service continuity.
- Resolved missed-paper issues by coordinating prompt redelivery and customer support.
- Followed delivery schedules and weather conditions to protect newspapers and ensure consistency.
- Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
- Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
- Collaborated with team members to cover additional routes when needed, ensuring timely newspaper delivery for all subscribers.
Newspaper Carrier
3 Years- Delivered daily newspaper routes accurately and on schedule across assigned neighborhoods.
- Planned efficient delivery routes to maintain consistent service and reduce missed stops.
- Loaded, sorted, and organized newspapers for streamlined morning distribution.
- Inspected bundles and inserts to ensure correct editions reached customers.
- Resolved delivery issues promptly, including address changes, missed papers, and weather delays.
- Maintained reliable customer service through timely communication with subscribers.
- Managed route responsibilities independently while maintaining consistency and accuracy.
- Assembled and bagged newspapers prior to delivery.
- Maintained punctual delivery times for consistent a consistent customer service experience.
Assistant Manager
5 Months- Supervised daily store operations, ensuring smooth customer service and consistent policy compliance.
- Managed cash handling, register accuracy, and safe reconciliation procedures during shifts.
- Trained associates on POS procedures, customer service standards, and store processes.
- Coordinated stocking, recovery, and merchandising to maintain organized sales floor presentation.
Phone Representative
- Answered incoming calls and resolved member inquiries with accurate, professional service.
- Assisted members with billing questions, payment concerns, and service requests.
- Explained LegalShield benefits, plan options, and account details using clear, compliant communication.
- Documented call outcomes, updates, and follow-up needs in customer records.
- Adapted quickly to product updates and applied new procedures during daily calls.
- Handled difficult situations calmly, utilizing conflict resolution techniques for successful outcomes.
- Participated in training programs, applying new knowledge to enhance skills and job performance.
- Navigated specialized software confidently, ensuring smooth transactions and record-keeping accuracy.
- Retained dissatisfied customers by offering tailored solutions that addressed their specific needs or issues comprehensively.
- Worked closely with supervisors during performance evaluations; implemented constructive feedback leading to personal growth.
- Assisted colleagues with challenging calls, contributing to a positive work environment and improved team dynamics.
- Collaborated with team members to identify areas for improvement in customer service delivery.
- Trained new personnel regarding company operations, policies and services.
Education
CPC - Medical Coding
- 4.0 GPA
Medical Office Assistant - Medical Office Assistant
- 4.0GPA
Business And Computers - Accounting, Accounts Receivable And Payable
- 4.0 GPA
Skills
Customer engagement
Strong work ethic
Patience and persistence
Customer service
Attention to detail
Team communication
Verbal and written communication
Recordkeeping and documentation
Payment handling
Active listening
Critical thinking
Problem resolution
Accomplishments
- Supervised team of seven staff members.
Languages
English
Professional Working
Timeline
Paper Route Carrier
Duncan Banner
04.2017 - 04.2018Read More
Newspaper Carrier
Duncan Banner
04.2014 - 04.2017Read More
Assistant Manager
Dollar General Store
08.2013 - 01.2014Read More
Phone Representative
Legal Shield Senior Consultant
2005 - 2013Read More
AAPC
CPC from Medical Coding
Read More
Red River Vo Tech
Medical Office Assistant from Medical Office Assistant
Read More
Red River Vo Tech
Business And Computers from Accounting, Accounts Receivable And Payable
Read More