Brandy SanMiguel
Summary
Detail-oriented cashier with proven experience in sales transactions management and customer service. Committed to enhancing customer experience through effective communication and problem resolution.
Overview
34
34
years of professional experience
Work History
Cashier
Target
Cerritos
04.2024 - 11.2024
- Handled cash, credit, and gift card transactions with precision and care.
- Processed customer transactions accurately and efficiently at checkout stations.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Educated customers on promotions, sales, and loyalty programs effectively.
- Resolved customer concerns promptly to enhance overall shopping experience.
Cashier
Sodexo
Anaheim
10.2010 - 10.2011
- Processed customer transactions accurately and efficiently at checkout stations.
- Handled cash, credit, and gift card transactions with precision and care.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Casino Card Desk Concierge
Hawaiian Gardens Casino
Hawaiian Gardens
12.2001 - 10.2009
- Maintained communication with all levels of management and staff to resolve various issues , resulting in smoother operation of the poker floor.
- Greeted guests and provided information about casino services and amenities.
- Resolved guest complaints swiftly by employing effective communication skills.
- Managed incoming calls and directed inquiries to appropriate staff members.
Cash Office Clerk
Macys Department Store
Cerritos
07.1996 - 05.2000
- Managed cash register operations and balanced cash drawers to ensure accurate end-of-shift reporting.
- Balanced daily cash register totals to confirm transaction accuracy and prevent discrepancies.
- Handled large sums of money with strict adherence to safety protocols.
- Performed daily deposits into bank accounts as per store policy.
- Ensured all paperwork was completed correctly and submitted on time.
Shift Manager
McDonald's
Norwalk
08.1990 - 02.1996
- Supervised daily operations and ensured compliance with company standards.
- Trained and mentored team members to enhance service quality.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Education
High School Diploma -
Norwalk High School
Norwalk, CA06-1991
Skills
- Sales transactions management
- Inventory control
- Professionalism and courtesy
- Retail merchandising
- Product knowledge
- Report preparation
Timeline
Cashier
Target
04.2024 - 11.2024
Cashier
Sodexo
10.2010 - 10.2011
Casino Card Desk Concierge
Hawaiian Gardens Casino
12.2001 - 10.2009
Cash Office Clerk
Macys Department Store
07.1996 - 05.2000
Shift Manager
McDonald's
08.1990 - 02.1996
High School Diploma -
Norwalk High School