Summary
Overview
Work History
Education
Skills
Assessments
Accomplishments
Timeline
Generic

Brandy Schmidt

Titusville,PA

Summary

Detail-oriented and positive pharmacy technician with a passion for delivering exceptional customer service and support in a remote setting. Strong communication and problem-solving skills, coupled with proficiency in using computer systems and managing multiple tasks effectively. Dedicated to enhancing customer experiences and contributing to team success through diligent and efficient work.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Symbria
06.2023 - Current
  • Monitor a script filling machine for errors in pills, fill the machine when empty of a medicine or paper.
  • Keep floors clean
  • Scan scripts into their property bag for delivery.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Technician

CVS
07.2022 - 03.2023
  • Run registers at both counter and drive thru, fill scripts, answer phones, restock supplies
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Pharmacy Technician

Rite Aid
06.2021 - 07.2022
  • Run cash register
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.

Route Builder

ITU AbsorbTech
04.2019 - 06.2020
  • I use route sheets to build for each route truck
  • Clean the dock, fold towels, aprons, and pro-covers
  • I clean drums used to build routes and bag towels
  • Sort out soil product

Sales Associate

Home Depot
09.2017 - 07.2019
  • I assisted customers with mixing paint, loading mulch, loading paver stones, kept the dept clean, put away returns, kept shelves organized and full
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Cochranton High School
Cochranton, PA
06.2003

Skills

  • Cash register
  • Data entry
  • Microsoft Office
  • Insurance verification
  • Cash handling
  • Processing payments
  • HIPAA
  • Verifying orders
  • Customer service
  • Organizational skills
  • Telecommunication
  • Time management
  • Pharmacy Technician Experience
  • Medical records
  • Medical terminology
  • Problem-solving skills

Assessments

  • Call center customer service — Proficient June2022 Demonstrating customer service skills in a call center setting Full results: Proficient
  • Customer focus & orientation — Proficient August2022 Responding to customer situations with sensitivity Full results: Proficient
  • Work style: Reliability — Proficient October2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
  • Warehouse safety — Proficient August2022 Using safe practices in a warehouse setting Full results: Proficient
  • Medical receptionist skills — Proficient May2022 Managing physician schedules and maintaining accurate patient records Full results: Proficient
  • Sales skills — Proficient August2022 Influencing and negotiating with customers Full results: Proficient
  • Retail customer service — Proficient October2022 Responding to customer situations in a retail setting Full results: Proficient
  • Attention to detail — Proficient August2022 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
  • Customer service — Proficient October2022 Identifying and resolving common customer issues Full results: Proficient
  • Data entry: Attention to detail — Proficient October2022 Maintaining data integrity by detecting errors Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Accomplishments

    Finished Stratford's program for Medical Billing and Coding.

Timeline

Pharmacy Technician

Symbria
06.2023 - Current

Pharmacy Technician

CVS
07.2022 - 03.2023

Pharmacy Technician

Rite Aid
06.2021 - 07.2022

Route Builder

ITU AbsorbTech
04.2019 - 06.2020

Sales Associate

Home Depot
09.2017 - 07.2019

High School Diploma -

Cochranton High School
Brandy Schmidt