Brandy Sellers
Detroit,MI
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Michigan Orthopaedic Surgeons
West Bloomfield, MI
02.2023 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve patients complaints in a timely manner.
- Developed strong relationships with patients by providing personalized assistance and support.
Door-to-Door Sales Representative
BMI Marketing
, MI
09.2022 - 11.2023
- Greeted customers at their door and introduced myself.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Provided detailed information about the products being sold and answered customer questions.
Caretaker
Farmington Hills Nursery School
Farmington Hills, MI
01.2022 - 06.2022
- Provided a safe, nurturing, and stimulating environment for babies.
- Supervised meal times to ensure proper nutrition and hydration.
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
Education
Some College (No Degree) -
Wayne County Community College
Detroit, MISkills
- Call Management
- Appointment Scheduling
- Inbound and Outbound Calling
- Product Knowledge
- Critical Thinking
- Courteous demeanor
Timeline
Customer Service Representative
Michigan Orthopaedic Surgeons
02.2023 - 08.2024
Door-to-Door Sales Representative
BMI Marketing
09.2022 - 11.2023
Caretaker
Farmington Hills Nursery School
01.2022 - 06.2022
Some College (No Degree) -
Wayne County Community College
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