Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Prior Authorization Technician
United Healthcare, UHG
05.2023 - Current
Verified eligibility and compliance with authorization requirements for service providers.
Fielded telephone inquiries on authorization details from plan members and medical staff.
Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Tracked referral submission during facilitation of prior authorization issuance.
Responded to inquiries from healthcare providers regarding prior authorization requests.
Input all patient data regarding claims and prior authorizations into system accurately.
Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
Analyzed medical records and other documents to determine approval of requests for authorization.
Sr Prior Authorization Technician
Addeco Staffing
09.2021 - 05.2023
Verified eligibility and compliance with authorization requirements for service providers.
Fielded telephone inquiries on authorization details from plan members and medical staff.
Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Tracked referral submission during facilitation of prior authorization issuance.
Responded to inquiries from healthcare providers regarding prior authorization requests.
Input all patient data regarding claims and prior authorizations into system accurately.
Analyzed medical records and other documents to determine approval of requests for authorization.
Pharmacy Technician
Brookshire Brothers Pharmacy
09.2011 - 08.2021
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Entered and processed patients' prescriptions into internal system.
Coordinated verification and filling of more than 350 daily prescriptions in high-volume retail pharmacy environment.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH
12.2022
Skills
Aseptic Techniques
Patient Scheduling
Pharmacology
Insurance Verification
Problem-Solving Skills
Authorizations
Effective Communication Skills
Workflow Optimization
Certification
Texas State Board of Pharmacy- Pharmacy Technician Certification