Committed professional with a solid history accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Dedicated 911 Dispatcher offering 7 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Seeking a new permanent role.
Work History
Emergency Dispatcher
14 Years 6 Months
My Case | 05.2012 - Current
Process, log, and dispatch emergency calls
Process, log, and file criminal information and records
National Crime Information Center (NCIC) certified
Public Safety Telecommunicator-certified
Optimized productivity to ensure on-time emergency response
Scanned suspects with NCIC per police request.
School Bus Driver
25 Years 3 Months
South Harrison Community Schools | 08.2001 - Current
Transport children safely to and from school
Obey all local and DOT traffic rules and regulations
Adhere to all scheduled routes to ensure timely drop-offs and pick-ups
Assist all passengers with difficulties and/or disabilities
Air brake Certification.
Assistant House Manager/Care Giver
4 Years 2 Months
Volunteers of America | 03.2006 - 05.2010
Maintained monthly reports and employee schedules
Maintained vital communication with family and physician's
Kept accurate detailed records.
Education
Bachelor of Science - Criminal Justice Administration, Management
04-2019
GPA: 3.52
Associate of Arts - Human Services Management
06-2012
Skills
MS Word
MS Office
CPR
MS Excel
MS Office
Power point
MS Word
Police
Public Safety
Time management
Typing Skills
Information intake
Certification
MS Excel
Power point
Computer Savvy
Time management
CPR certification
Timeline
Emergency Dispatcher
My Case
05.2012 - CurrentRead More
Assistant House Manager/Care Giver
Volunteers of America
03.2006 - 05.2010Read More
School Bus Driver
South Harrison Community Schools
08.2001 - CurrentRead More
Associate of Arts from Human Services Management
Read More
Bachelor of Science from Criminal Justice Administration, Management