Brandy Stringo
Customer Service Professional
PORT LAVACA,TX
Summary
Detail-oriented and organized professional with a proven track record in customer service, accounting, and payroll management. Proficient in Microsoft Excel and Word, with extensive experience in invoice processing and cash handling. Capable of managing multiple projects simultaneously while maintaining a high degree of accuracy. Collaborative team player committed to delivering exceptional results and enhancing operational efficiency.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Automotive Service Technician
Walmart
06.2023 - 06.2025
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Assisted in training junior technicians, sharing knowledge of advanced diagnostic techniques and best practices for quality repairs.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Improved shop efficiency with systematic organization of tools, equipment, and parts inventory management systems.
- Changed tires, fixed flat tires, changed oil and filters, replaced windshield wipers and batteries
Automotive Service Writer
Wal-Mart
01.2021 - 06.2023
- Enter customer data and ensure accuracy
- Answer telephones and direct calls efficiently
- Multitask and be able to adjust to workflow to maintain excellent customer service
- Assist the technicians in the shop
- Assist in maintaining accurate inventory
- Handling cash and card transactions with complete accuracy
Appraiser
Victoria Central Appraisal District
12.2019 - 11.2020
- Entry Level
- Appraised residential properties
- Documented condition and special features to provide accurate estimations.
- Maintained high work volume and tight deadlines.
Customer Service
Ace Hardware
07.2016 - 11.2019
- Enforced adherence with company policies among customer service team members to maintain consistent service provision.
- Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained staff on operating procedures and company services.
Lead Bookkeeper
B.J.’s Restaurant and Brewhouse
10.2013 - 11.2015
- Count and maintain safe and cash drawers and account for any discrepancies
- Enter all invoices and run end of week reports checking for accuracy of invoices with inventory
- Follow up with vendors concerning missing or wrong invoices
- Ensure all employee information folders are accurate and up to date
- In charge of making sure all criteria is 100% for company-wide audits
Education
2 year certification course - Radiographic Technology
Citizen’s School of Radiology
Citizen's Hospital 05.2005 - 05.2007
Victoria College
Victoria, TXHigh School Diploma -
St. Joseph High School
Victoria, TX05-1995
Skills
Schedule Coordination
Strong work ethic
Troubleshooting skills
Customer relations
Timeline
Automotive Service Technician
Walmart
06.2023 - 06.2025
Automotive Service Writer
Wal-Mart
01.2021 - 06.2023
Appraiser
Victoria Central Appraisal District
12.2019 - 11.2020
Customer Service
Ace Hardware
07.2016 - 11.2019
Lead Bookkeeper
B.J.’s Restaurant and Brewhouse
10.2013 - 11.2015
2 year certification course - Radiographic Technology
Citizen’s School of Radiology
05.2005 - 05.2007
Victoria College
High School Diploma -
St. Joseph High School