Brandy Wasserman
Richmond,TX
Summary
Hard worker, multi-tasker and well-organized with a solid background in data entry, administration, customer service and community management.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Community Association Manager
Inframark Management Services
2024.07 - 2026.07
- Supervised a MUD building and recreational pool facility including an on-site manager and two part-time administrative assistants.
- Managed daily operations and maintenance of community facilities to enhance resident satisfaction.
- Facilitated communication between residents and board members to resolve issues effectively.
- Implemented community events and programs to foster engagement among residents.
- Oversaw vendor relationships, ensuring timely service delivery and quality standards. Completed annual end of fiscal year budgets for assigned portfolio.
- Prepared, coordinated, attended and executed Board and Annual meetings for clients.
- Prepared meeting minutes, manage proposals for clients maintenance repairs, project punch list, transmittals and memorandums for organizational support.
- Reviewed and maintained files, records and other documents to obtain information and respond to requests.
- Handle communication with clients via meetings, calls and emails.
- Managed workflow to exceed quality productivity for client retention.
- Preformed monthly property inspections for clients to insure each homeowner's property compliance and overall community upkeep.
- Maintained accurate records of past due account activity.
- Managed financial statements, bid process and budget related responsibilities.
- Developed highly empathetic client relationships and exceeded service standard goals.
Community Association Manager
Associa, Principal Management Group, Inc.
2017.07 - 2024.07
- Managed daily operations and maintenance of community facilities to enhance resident satisfaction.
- Facilitated communication between residents and board members to resolve issues effectively.
- Implemented community events and programs to foster engagement among residents.
- Oversaw vendor relationships, ensuring timely service delivery and quality standards. Completed annual end of fiscal year budgets for assigned protfolio.
- Prepared, coordinated, attended and executed Board and Annual meetings for clients.
- Prepared meeting minutes, manage proposals for clients maintenance repairs, project punch list, transmittals and memorandums for organizational support.
- Reviewed and maintained files, records and other documents to obtain information and respond to requests.
- Handle communication with clients via meetings, calls and emails.
- Managed workflow to exceed quality productivity for client retention.
- Preformed monthly property inspections for clients to insure each homeowner's property compliance and overall community upkeep.
- Maintained accurate records of past due account activity.
- Managed financial statements, bid process and budget related responsibilities.
- Developed highly empathetic client relationships and exceeded service standard goals.
- Completed annual end of fiscal year budgets for assigned portfolio.
Education
High School Diploma -
Taylor High School
20700 Kingsland Boulevard, Katy, TX 774502002
Skills
- Time Management
- Organization Skills
- Conflict Resolution
- Vendor Management
- Project Management
- Strategic Planning
- Negotiation Skills
- Effective Communication
- Customer Service
- Microsoft Applications
- Strongroom AP System
- C3 & TownSquare
Certification
M-100
Timeline
Community Association Manager
Inframark Management Services
2024.07 - 2026.07
Community Association Manager
Associa, Principal Management Group, Inc.
2017.07 - 2024.07
High School Diploma -
Taylor High School