Brandy White
Byron Center,MI
Summary
Driven Retail Manager with more than 20 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
23
23
years of professional experience
Work History
General Manager
Gap
01.2024 - Current
- Managed diverse team of employees, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability resulting in improved customer surveys and 10% increase in sales over last year.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
BUSINESS OWNER
Lynn & Lily
07.2020 - 06.2022
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting
STORE MANAGER
Evereve
10.2016 - 11.2018
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives resulting in increased sales by 20%.
- Maintained a clean and organized store appearance to enhance overall shopping experience for customers.
DISTRICT MANAGER
Body Central
03.2010 - 11.2010
- Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
- Established territory presence with the opening of 8 stores in district.
- Collaborated with store managers to set sales goals and identify areas of opportunity for growth.
- Provided ongoing support for store managers in dealing with day-to-day challenges they faced while running their respective locations.
REGIONAL SALES MANAGER
Solstice Sunglass Boutique
05.2009 - 01.2010
- Managed team of 17 store managers across 8 states.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
- Supported regional selling efforts to ensure sales and productivity goals were met.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
DISTRICT MANAGER
Pacific Sunwear Of California Inc
08.2004 - 05.2009
- Managed 12 store territory generating 15M in annual sales.
- Exceeded internal promotion rates with one store manager promoted to District Manager.
- Conducted regular store visits to evaluate compliance with company policies and procedures.
- Participated actively in regional meetings; sharing best practices amongst fellow District Managers as well as learning from others'' experiences.
DISTRICT MANAGER
Charlotte Russe
, IN
10.2001 - 08.2004
- Managed 12 stores across three states generating 20 million in annual sales.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Skills
- Talented and goal-driven Sales Manager
- Strong communication and problem-solving skills
- Background in hands-on team building and mentoring
- Leadership Development
Timeline
General Manager
Gap
01.2024 - Current
BUSINESS OWNER
Lynn & Lily
07.2020 - 06.2022
STORE MANAGER
Evereve
10.2016 - 11.2018
DISTRICT MANAGER
Body Central
03.2010 - 11.2010
REGIONAL SALES MANAGER
Solstice Sunglass Boutique
05.2009 - 01.2010
DISTRICT MANAGER
Pacific Sunwear Of California Inc
08.2004 - 05.2009
DISTRICT MANAGER
Charlotte Russe
10.2001 - 08.2004
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