Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Work History
Customer Service Representative
4 Years 4 Months
Arise | 03.2022 - Current
Resolved customer inquiries via phone and chat, ensuring timely and accurate responses.
Assisted team in troubleshooting technical issues to enhance overall service quality.
Managed customer accounts, updating information to maintain data integrity.
Collaborated with team members to streamline processes for improved efficiency.
Stay at Home Parent
5 Years 9 Months
Self Employed Services | 05.2016 - 02.2022
Managed daily household operations, ensuring efficiency in time and resource allocation.
Developed and implemented structured routines to promote children's learning and development.
Coordinated schedules and activities, enhancing family engagement and communication.
Cultivated problem-solving skills by resolving conflicts and addressing challenges effectively.
Monitored children's progress in academics and extracurricular activities, providing support as needed.
Provided support and guidance to children in conflict resolution.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Education
- Health Administration
College of The Mainland | Texas City, TX | 06.2026