Brania Gomez Bautista
Hemet,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with security officer background and excellent cash handling.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Soboba Casino
San Jacinto, California
11.2025 - 02.2026
- Monitored casino premises to ensure safety and security of guests and staff.
- Patrolled facility grounds, parking lots, and perimeter areas to identify and address suspicious activities.
- Enforced casino policies and regulations to maintain a secure environment.
- Responded promptly to incidents, providing assistance and maintaining order.
- Documented incidents and prepared comprehensive reports for management to inform decision-making.
- Collaborated with law enforcement during emergencies and investigations.
- Verified visitor identification prior to granting entry into building.
- Escorted visitors throughout the facility to ensure their safety and enhance security.
Cashier
Soboba Casino Resort
01.2025 - Current
- Facilitated winnings payouts and withdrawal transactions for guests, ensuring accuracy and satisfaction.
- Accurately counted large sums of money to ensure precision.
- Tracked and recorded all financial transactions in the system.
- Collaborated with coworkers to accurately count tips and provide necessary change for banks, promoting efficiency.
- Set up cassettes for managers to refill dispensers, reconciling returned cassettes for variance tracking.
- Resolved inquiries from guests and coworkers promptly, enhancing overall service experience.
Quick Service Attendant
Soboba Casino Resort
05.2024 - 06.2025
- Greeted customers, delivering exceptional service throughout their experience.
- Assisted guests with menu selections, addressing special dietary requests.
- Managed food orders, ensuring correctness for timely and accurate delivery to guests.
- Resolved customer complaints promptly, boosting customer satisfaction and loyalty.
- Trained new staff on customer service standards and operational protocols.
- Executed cash handling procedures, enhancing accuracy and efficiency in transactions.
- Ensured compliance with all health codes regulations.
- Facilitated breaks for team members as a busser, promoting operational flow.
Front Of The House Team
Panda Express
06.2021 - 07.2024
- Delivered customer service by addressing inquiries and resolving issues promptly.
- Trained new team members, facilitating quicker integration and operational readiness.
- Maintained a clean work environment by ensuring standards compliance.
- Handled cash transactions, including counting and reconciling registers.
- Managed daily drops with accuracy and timeliness.
- Opened and closed the store, supporting on-duty management activities.
- Proposed ideas and solutions that improved team collaboration and effectiveness.
Graveyard Cook
McDonald's
10.2019 - 06.2021
- Cooked and prepared menu items according to company standards.
- Trained new team members on kitchen procedures and safety protocols to enhance team efficiency.
- Collaborated with team members to streamline kitchen operations, improving service flow.
- Prepared kitchen for next shifts to ensure readiness.
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Maintained clean working environment through regular cleaning tasks, promoting safety and hygiene standards.
- Assisted front team in managing operations, including packing orders and cashier duties.
Temporary Warehouse Worker
Select Stafng
06.2019 - 09.2019
- Packaged clothing efficiently and accurately to meet delivery deadlines.
- Organized inventory for efficient retrieval, enhancing operational workflow.
- Inspected products for quality and reported discrepancies promptly.
- Maintained a clean, safe work environment in compliance with safety protocols.
- Collaborated with team members to achieve accurate order fulfillment and minimize errors.
- Trained new staff on warehouse procedures and safety practices to promote compliance and efficiency.
- Conducted regular cycle counts to maintain accurate stock levels.
Crew Member
Arby's
10.2017 - 02.2019
- Delivered excellent customer service by taking orders and resolving concerns promptly.
- Served food promptly to improve guest satisfaction and expedite service.
- Collaborated with team members to streamline kitchen operations and improve workflow.
- Handled cash transactions and prepared fried food items to ensure smooth service.
- Prepared food items in compliance with Arby's standards and safety protocols.
- Maintained cleanliness and organization of workstations and dining areas.
Education
High school diploma -
Buena Park High School
Buena Park, CA01-2019
Skills
- Security monitoring
- Incident documentation
- Emergency response
- First aid certified
- Report writing
- Cash handling
- Customer service
- Staff training
- Time management
- Flexibility and adaptability
- Team collaboration
- Problem solving
- Quick learner
Certification
- Responsible Beverage Service, 07/06/27
- Tips, 06/07/27
- Food Handlers Card Riverside County, 04/26/26
- California Food Handlers Card, 11/23/26
- Gaming License 07/10/27
- First Aid and Cpr Certification
- Moba Certification
- Tips, 06/07/27
- Food Handlers Card Riverside County, 04/26/26
- California Food Handlers Card, 11/23/26
- Gaming License 07/10/27
- First Aid and Cpr Certification
- Moba Certification
Timeline
Security Officer
Soboba Casino
11.2025 - 02.2026
Cashier
Soboba Casino Resort
01.2025 - Current
Quick Service Attendant
Soboba Casino Resort
05.2024 - 06.2025
Front Of The House Team
Panda Express
06.2021 - 07.2024
Graveyard Cook
McDonald's
10.2019 - 06.2021
Temporary Warehouse Worker
Select Stafng
06.2019 - 09.2019
Crew Member
Arby's
10.2017 - 02.2019
High school diploma -
Buena Park High School