BRANKO PEROVIC
Arlington,VA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
Shoto DC
Washington DC
05.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Server
NINAMAY
Washington, DC
04.2024 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took orders from customers accurately and in a timely manner.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Server, Bartender
Lapis DC
Washington, DC
02.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Human Resources Manager
Meiger Health
Washington, DC
11.2023 - 04.2024
- Directed HR programs, policies and processes to improve operational efficiency.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Held exit interviews and documented information discussed with employees.
- Recruited new employees and built relationships, driving visibility.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Assist employees and public with education of the Handbooks and Human Resources Policies & Procedures under the direction of the Chief Finance Officer.
- Conductsnewemployeebenefitorientationsensuring:
- All the required new employee documents are completed and returned to enter employee into the payroll system and enroll, etc.
- The employee gains an understanding of the benefit plans and the enrollment provisions, so that the employee can make informed benefit decisions.
- • Collects employee pay and benefit forms and gives to fiancé department once complete.
- • All employees are entered into the On-Line Employer system for payroll purposes
- and entered in the ADP system.
- 3. Administers benefit plans including new and annual enrollments, status changes, and terminations by:
- • Working with Insurance vendor
- • Reviewing online enrollment for accuracy and processes enrollments with carriers
- within the required deadlines.
- • Communicating missed deadlines along with the implications of missed deadlines on future eligibility.
- Monitoring vaccination appointments for PPD, Covid-19
- Monitoring CPR, First Aide
Bartender
Davanti Enoteca
Naperville, IL
05.2023 - 11.2023
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
- Handled cash drawer accurately throughout shift including opening and closing out register each day
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Prepared beverages and cocktails according to mixing and presentation standards and recipes
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders
- Utilized strong salesmanship skills to upsell drinks and appetizers.
Accounting Assistant
GTS Logistics Inc
Burr Ridge, IL
01.2023 - 05.2023
- Received, record and bank cash, checks, and vouchers
- Prepared invoices for billing clients
- Provided administrative support to the finance department as needed
- Performed general office duties, such as filing, answering telephones, and handling routine correspondence
- Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures
- Reviewed and processed payroll documents and other related paperwork.
Safety Manager
HBM Express Inc
Burr Ridge, IL
02.2022 - 01.2023
- Trained employees on proper safety procedures to reduce the risk of injury or illness
- Conducted workplace inspections to identify potential hazards, investigated accidents and reported findings
- Promoted safety awareness through internal memoranda, newsletters and specific training programs
- Delivered safety training or education programs
- Participated in accident investigations involving third-party vendors or contractors
- Investigated near-miss incidents in order to determine root causes and prevent future recurrences.
Education
License in Make up -
Makeup School
Belgrade11.2019
Bachelor of Science (B.S.) in Journalism -
University of Political Sciences
Montenegro09.2019
Skills
- Hygiene standards
- Client engagement
- Table arrangement
- Inspection protocols
Certification
- Makeup License
- Bartender License
Contact - Languages
- Serbian, Native
- Russian, Conversational
- Spanish, Beginner
- Croatian, Bilingual
Awards
- Athletic Award (Marathon)
- Make up
Publications
- Montenegrin newsletter Monitor
- Montenegrin online portal Makanje
Volunteer Experience
Pioneer, Red Cross of Montenegro, Niksic, Montenegro, 06/01/15, 09/01/15
References
- Katarina Sturanovic, Washington DC, Supervisor - Family, (202) 557-8600
- Nevena Backovic, Washington DC, Supervisor - Friend, (202) 374-7324
- Rob Day, Washington DC, Supervisor - Friend, dcrobday@gmail.com
Personal Information
Languages
Croatian, Montenegrin, Serbian
Native or Bilingual
Timeline
Server Assistant
Shoto DC
05.2024 - Current
Server
NINAMAY
04.2024 - Current
Server, Bartender
Lapis DC
02.2024 - Current
Human Resources Manager
Meiger Health
11.2023 - 04.2024
Bartender
Davanti Enoteca
05.2023 - 11.2023
Accounting Assistant
GTS Logistics Inc
01.2023 - 05.2023
Safety Manager
HBM Express Inc
02.2022 - 01.2023
License in Make up -
Makeup School
Bachelor of Science (B.S.) in Journalism -
University of Political Sciences