Branna Figura
Pete’s of Erie INC
Parsons,KS
2
Years of experience
Reliable, adaptable, and hardworking employee with experience in retail and food service. Known for strong customer service and thriving in fast-paced work environments. Skilled in handling cash register transaction, maintaining an organized workspace, and working efficiently as part of a team.
Work History
Sales Associate/cashier
9 Months- Processed transactions efficiently using POS systems, maintaining accurate cash handling practices.
- Developed product knowledge to effectively communicate features and benefits to customers.
- Built relationships with customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coins, card payments, and receipts to customers.
- worked together with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a good work environment.
- shortened wait times for customers during busy hours, maintaining customer satisfaction.
- Listened to customer needs and desires to identify and recommend certain products.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded to customer needs.
- Worked flexible schedules and extra shifts to help out crew members.
- Maintained store cleanliness and organization for better environment.
- Managed refunds according to store policy.
- Helped customers locate products and checked backstock and inventory for them.
- Educated customers on current promotional offerings and products.
Sandwich Artist
1 Year 4 Months- Maintained cleanliness and organization of workstations in compliance with health and safety standards.
- Operated food preparation equipment, ensuring efficient workflow during busy hours.
- Assisted in inventory management, and restocking supplies.
- Provided exceptional customer service, addressing and resolving issues effectively.
- worked together with team members to maintain a clean and fast paced work environment during busy hours.
- Trained new staff on sandwich preparation techniques and restaurant protocols.
- Ensured quality control by verifying ingredient freshness before using in food preparation.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Demonstrated flexibility by covering shifts when needed.
- Restocked and rotated stock in display case to decrease stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- made customized sandwiches to meet customer preferences and dietary restriction.
- Trained team members to prepare sandwiches and other items according to instructions.
- Balanced multiple tasks during busy periods, ensuring all customers received good service.
- Assisted in introducing popular items that became customer favorites.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Listening skills
Problem-solving skills
Multi-tasking strength
Cash handling
Flexible schedule
Verbal/written communication
Store opening and closing
POS system operation
Timeline
Sales Associate/cashier
Pete’s of Erie INC
11.2025 - CurrentRead More
Sandwich Artist
SUBWAY®Restaurants
03.2024 - 07.2025Read More
Labette County High School
High School Diploma
Read More