Dynamic leader committed to driving team success through diligence, meticulous attention to detail, and strong organizational capabilities. Proficient in general maintenance with adaptability to new challenges and environments. Reliable candidate skilled in managing competing priorities while maintaining a positive outlook. Demonstrates readiness to assume additional responsibilities to achieve team objectives.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Checkout Advocate
Target Corporation
Hattiesburg, MS
02.2026 - Current
Facilitated customer transactions by efficiently processing payments and handling returns.
Collaborated with team members to enhance checkout procedures, improving overall customer satisfaction.
Analyzed customer feedback to identify areas for service improvement and implemented changes accordingly.
Streamlined inventory management processes by coordinating with stock teams during peak hours.
Led initiatives to reduce checkout wait times, enhancing the overall shopping experience for customers.
Developed training materials for ongoing staff development, focusing on best practices in customer service and efficiency.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Provided information on store promotions and discounts, increasing sales of featured products.
Crosstrained in multiple departments to provide backup assistance when needed.
Collaborated with team members to maintain a clean and organized checkout area.
Supported loss prevention efforts by monitoring suspicious activity near the checkout area and reporting any incidents accordingly.
Developed relationships with regular shoppers by remembering preferences, providing personalized recommendations, resulting in increased loyalty among clientele.
Resolved customer complaints diplomatically, ensuring all parties were satisfied with the outcome.
Consistently met or exceeded performance metrics related to transaction speed and accuracy rates while maintaining a friendly demeanor towards customers.
Assisted customers with bagging items, displaying excellent customer service skills.
Streamlined checkout procedures for quicker transaction times and reduced wait periods.
Handled returns and exchanges in a professional manner, adhering to store policies.
Served as a liaison between customers and management regarding feedback or concerns about their shopping experience.
Materials Manager
United States Air Force National Guard | 186th ARW
Meridian, MS
02.2025 - Current
Managed inventory levels to ensure compliance with military supply chain regulations.
Coordinated procurement activities for materials and equipment across multiple departments.
Oversaw logistics operations to facilitate timely delivery of essential supplies.
Developed efficient inventory tracking systems for improved material management.
Conducted regular audits of material stocks to maintain accuracy and accountability.
Collaborated with cross-functional teams to streamline supply processes and minimize waste.
Managed inventory control processes to ensure optimal stock levels and minimize waste.
Coordinated logistics for material procurement, enhancing supply chain efficiency and responsiveness.
Youth Counselor
The Family YMCA
Hattiesburg, MS
05.2024 - 12.2025
Organized community events to enhance youth involvement and leadership skills.
Maintained a safe and inclusive environment for all participants.
Facilitated conflict resolution during recreational activities among participants.
Provided mentorship and guidance in essential life skills for youth.
Collaborated with parents and guardians to achieve youth development objectives.
Trained and supervised junior staff in effective youth counseling techniques.
Led group activities to encourage positive social interactions among youth.
Enforced rules and regulations to promote safety while supervising activities.
Developed and implemented engaging programs addressing social skills, conflict resolution, and self-esteem.
Facilitated individual and group counseling sessions to support youth development and emotional well-being.
Mentored junior counselors, providing guidance on effective communication techniques and crisis intervention strategies.
Assessed youth needs through observation and assessments, ensuring appropriate resources were provided for support.
Evaluated program effectiveness through feedback collection, making data-driven recommendations for continuous improvement.
Monitored youth behavior and offered guidance and support for positive change.
Football Equipment Manager
Pearl River CC
Poplarville, MS
08.2021 - 12.2023
Cleaned and washed uniforms and other equipment.
Increased organizational efficiency by multitasking to foster timely project completion.
Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
Headed efforts in identifying trends, finding errors and developing turnaround strategies for support equipment.
Inventoried and loaded supplies for travel.
Fitted athletes for uniforms and equipment.
Maintained clean and organized facilities.
Trained team members effectively to maintain consistent productivity.
Conducted site visits, artist walkthroughs and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
Inspected equipment and facilities for signs of wear or damage impacting safety.
Recreational Assistant
Hattiesburg Parks And Recreation
Hattiesburg, MS
08.2021 - 03.2022
Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
Responded to public inquiries to provide information about programs and facilities.
Discussed safety and maintenance concerns with supervisor for remediation.
Performed light custodial duties to provide clean and inviting facilities.
Maintained order among participants and spectators to enforce conduct rules conformance.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Kept athletic and games equipment and facilities organized and maintained.
Assisted in training and mentoring junior staff on program delivery and safety protocols.
Managed inventory of recreational equipment, ensuring availability and maintenance standards.
Developed engaging recreational programs tailored to diverse community needs.
Coordinated logistics for events, ensuring seamless execution and participant satisfaction.
Analyzed participation data to optimize program offerings and improve community outreach strategies.
Led initiatives promoting inclusive recreation opportunities for individuals with varying abilities.
Coordinated volunteer recruitment efforts for special events, resulting in a well-staffed workforce able to meet event demands.
Facilitated communication between participants, staff, and management to ensure smooth operations.
Provided support with registration processes, maintaining accurate records of participant information.
Ensured cleanliness of facilities by conducting regular inspections and coordinating maintenance efforts when necessary.
Contributed to team success by taking on additional responsibilities during peak periods or staff absences.
Managed event logistics, ensuring timely setup and breakdown of equipment for various activities.
Developed positive relationships with community organizations to promote partnerships in support of recreational programming.
Customer Service Associate
Winn Dixie Grocery Store
Hattiesburg, MS
05.2021 - 08.2021
Developed and implemented customer service initiatives to reduce wait times.
Maintained high customer satisfaction through strategies addressing needs and resolving concerns.
Provided primary support to internal and external customers daily.
Informed customers of special promotions while offering detailed product information.
Assisted large volumes of customers with a positive attitude focused on satisfaction.
Advised customers, paying attention to specific needs and preferences.
Education
Associate of Arts - Communication Studies
Pearl River Community College
Poplarville, MS
08.2021 - 12.2023
High School Diploma -
Hattiesburg High School
Hattiesburg, MS
08.2017 - 05.2021
Skills
Cultural competency
Inventory management
Customer service
Communication strategies
Logistics operations
Team collaboration
Profit and loss
Child supervision
Conflict resolution and mediation
Positive reinforcement
Activity supervision
Activity scheduling
Event coordination
Procedural adherence
Parent and guardian feedback
Active listening
Cultural sensitivity
Activity planning and coordination
Activity oversight
De-escalation techniques
Enrichment activities
Safety training
Safety demonstrations
Personnel supervision
Task prioritization
Marketing strategies
Administer first aid
Individual and group coaching
Special events management
Professionalism
Staff supervision
Written communication
Business acumen
Lean manufacturing
Supply chain management
Computer skills
Reporting
Payment processing
Check-in coordination
Cash register operations
Customer transactions
Product scanning
Product location
Pricing and markdowns
Identification checks
Non-verbal communication
Negotiation skills
Merchandise restocking
Special teams coordination
Training design
Player development
Catering coordination
Practice support
Quote
"Every world has its end. I know that's kinda sad, but... That's why we gotta live life to the fullest in the time we have. At least, that's what I figure."
Sonic the Hedgehog
Software
Adobe Photoshop
CapCut
Filmora
OBS Studio
Interests
Pop Culture
Video Games
Sports
Reading
Digital Media
Graphic Design/Effects
Anime
Animals
Outdoors
Storytelling/Writing
Timeline
Checkout Advocate
Target Corporation
02.2026 - Current
Materials Manager
United States Air Force National Guard | 186th ARW
Youth Advocate, Crime Victim Services Advocate at Evergreen Youth and Family ServicesYouth Advocate, Crime Victim Services Advocate at Evergreen Youth and Family Services