Hi, I’m
Brant Voss
Cumming,GA
Summary
Dynamic sales professional with a proven ability to exceed $2 million in sales at Renewal by Andersen Window Replacement. Demonstrates expertise in customer satisfaction and repair work, enhanced by strong skills in electrical repairs and client relationship management. A hands-on approach and effective leadership drive results and operational efficiency in fast-paced environments.
Overview
26
years of professional experience
Work History
Renewal by Andersen Window ReplacementLawrenceville, GA
Sales Design Consultant
09.2022 - 12.2023
Job overview
- Conducted in-home consultations with clients to discuss project, wants, needs, scope, budget, and timeline expectations.
- Achieved and exceeded closing goals with $2,000,000 in sales.
- Efficiently managed inquiries about pricing information and product availability communicated by customers via phone email.
- Enhanced customer satisfaction by identifying innovative problem-solving methods.
- Achieved 96% customer and non-customer satisfaction in performance evaluations.
- Strengthened customer bonds, leading to enhanced sales and mutual benefits.
- Facilitated discussions to enhance strategic approaches.
- Created detailed drawings of proposed designs using propriatorey software.
- Directed various projects concurrently, meeting all deadlines and budget limitations.
- Attended networking events, enhancing visibility of company services and driving business growth.
- Attended all sales meetings and advanced training objection seminars.
Self-employeedCumming, GA
Handy Man
07.2014 - Current
Job overview
- Applied advanced problem-solving techniques to address challenges efficiently.
- Identified customer needs and devised suitable solutions.
- Prepared comprehensive price breakdowns for prospective clients' handyman projects.
- Diagnosed and corrected issues using advanced troubleshooting skills.
- Resolved electrical and plumbing issues.
- Constructed outdoor decks using treated lumber.
- Replaced malfunctioning switches, outlets and light fixtures.
- Painted walls and ceilings to refresh the look of a room or area.
- Conducted basic carpentry tasks including constructing, assembling, and repairing furniture.
- Sealed cracks in driveways with asphalt sealant.
- Replaced faulty door handles, hinges and locks.
- Assembled furniture according to instructions provided by customers.
- Installed ceiling fans and lighting fixtures.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Repaired drywall holes using spackle or joint compound.
- Executed comprehensive AV designs across analog and digital formats.
Sharon Springs Travel Softball 2010Cumming, GA
Travel Team Manager
08.2019 - 08.2023
Job overview
- Oversaw the recruitment, onboarding, and training of new team members, ensuring a quick adaptation to company standards.
- Created and managed budgets for travel, training, and team-building activities.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Directed comprehensive team management activities encompassing recruitment, fundraising, sponsorship, marketing, budget, and logistics.
The Original Ghost Tours Key West, FL
Tour Operations Manager/Tour Guide
01.2002 - 02.2013
Job overview
- Established quality assurance protocols for all aspects of tour operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated and directed activities of businesses or departments concerning production, marketing, pricing and sales.
- Analyzed market trends in order to adjust product offerings accordingly.
- Participated in industry events such as trade shows or conferences relating to touring operations or services.
- Resolved customer complaints related to tours or other travel services.
- Maintained relationships with key stakeholders/vendors involved in the tourism industry.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented new technologies that would improve overall effectiveness of tour.
- Reviewed documents such as itineraries, reservations, invoices.
- Implemented successful business strategies to increase revenue and target new markets.
- Created detailed reports regarding efficiency of tour operations processes.
- Developed guest relationships to achieve high level of satisfaction.
- Performed regular audits of staff performance related to tour operations.
- Created tour programs with focus on providing positive guest experiences.
- Tour guide and writer of tour content
- Coordinated with national media Discovery, Travel and History channels for program content and talent acquisition.
EJM EntertainmentHicksville, NY
Master of Cermonies
10.1998 - 11.2001
Job overview
- Organized and coordinated events to ensure they ran smoothly.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Coordinated transportation logistics for guests arriving at the venue.
- Developed comprehensive sales strategies to increase event attendance and revenue.
- Coordinated parties, corporate events and fundraisers for clients.
Education
Southern Connecticut State UniversityNew Haven, CT
High School Diploma
Skills
- Direct in-home one-on-one consultations
- Closing techniques
- Needs and wants analysis
- Direct and procure finance options
- Measurement and project design
- Outside lead generation
- Full project communication coordinator
- Travel coordination
- Social media marketing
- Local partnerships
- Group dynamics
- Tour guiding
- Tour development
- Residential Renovation Design
- Computer simulation / Photoshop
- Collaborative Sales Growth
- Enhancing Client Relationships
- Creative solutions to complex problems
Affiliations
- Head Coach/ Mindset consultants/ innovative batter skill development
- Deep sea fishing
- Snowboarding
- Professional Emcee / DJ
- Volunteer
- Gator/Uconn/Jets fan
- Karaoke
- Father/caregiver
Timeline
Sales Design Consultant
Renewal by Andersen Window Replacement
09.2022 - 12.2023
Travel Team Manager
Sharon Springs Travel Softball 2010
08.2019 - 08.2023
Handy Man
Self-employeed
07.2014 - Current
Tour Operations Manager/Tour Guide
The Original Ghost Tours
01.2002 - 02.2013
Master of Cermonies
EJM Entertainment
10.1998 - 11.2001
Southern Connecticut State University
High School Diploma
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