Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Branwen Schantz

Bethlehem,PA

Summary

Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Customer Service/Deli Clerk

The GIANT Company
09.2024 - Current

Provided customer service in a busy deli by slicing meats and cheeses, answering questions, and helping customers find items in the store. Regularly worked closing shifts independently, managing multiple tasks and completing cleaning and stocking duties. Assisted customers with substitutions when products were unavailable and focused on meeting their needs. Used empathy and active listening to calmly resolve issues with frustrated customers and maintain a positive experience.

Deli Clerk

Gerrity's Supermarket
03.2023 - 08.2025

Prepared and served deli meats, cheeses, and salads while providing friendly customer service, using active listening to ensure orders were made exactly as requested. Assisted customers by accommodating food allergies or dietary restrictions, resolving incorrect orders, and recommending alternatives when items were unavailable. Maintained a clean and organized work area by rotating stock, facing cooler items, and communicating with coworkers to ensure safe and efficient operations.

Political Canvasser (Seasonal)

Make the Road Pennsylvania
06.2022 - 09.2022

Engaged in one-on-one conversations with over 500 potential voters, discussing voter registration procedures and answering questions about ballot measures. Planned daily canvassing routes, tracked sign-up logs, and consistently met weekly outreach quotas while distributing literature and door knocking. Built rapport through active listening and strong communication skills, successfully persuading dozens of individuals to register to vote.

After School Daycare Instructor

St Anne Elementary school
10.2021 - 05.2022

Ensured a safe, nurturing environment by supervising children, implementing age-appropriate indoor/outdoor activities, managing behavior, and handling daily pick-up procedures

Customer Service Associate

CVS Health Retail
04.2020 - 07.2021

Provided customer service, processed transactions, and maintained store inventory. Key duties include operating cash registers, greeting customers, restocking shelves, managing inventory, and keeping the store clean.

Education

Bachelor of Science - Psychology

Pennsylvania State University-Main Campus
State College, PA

Skills

  • Time Management
  • Communication skills
  • Organization
  • Fast Learner
  • Collaborative
  • Problem Solving
  • Empathy and Compassion
  • Strong work ethic
  • Honesty and integrity
  • Supervising Ability

Additional Information

Volunteer 4 hours/week with the Center County Crisis Hotline since December, 2025

Timeline

Customer Service/Deli Clerk

The GIANT Company
09.2024 - Current

Deli Clerk

Gerrity's Supermarket
03.2023 - 08.2025

Political Canvasser (Seasonal)

Make the Road Pennsylvania
06.2022 - 09.2022

After School Daycare Instructor

St Anne Elementary school
10.2021 - 05.2022

Customer Service Associate

CVS Health Retail
04.2020 - 07.2021

Bachelor of Science - Psychology

Pennsylvania State University-Main Campus