Marc Flowers
Ft. Pierce
Summary
Detail-oriented customer service professional with strong skills in inventory management and conflict resolution. Committed to enhancing customer experiences while ensuring efficient operations.
Overview
9
9
years of professional experience
Work History
Deli Customer Service Clerk
Publix
Ft. Pierce
09.2023 - Current
- Assisted customers with deli product selections and special requests.
- Prepared and sliced meats, cheeses, and other deli items for display.
- Maintained cleanliness of deli counters, equipment, and storage areas.
- Stocked shelves with fresh products while ensuring proper rotation.
- Collaborated with team members to manage busy service periods effectively.
- Provided knowledgeable recommendations on product pairings and meal ideas.
- Assisted in preparing food items such as sandwiches, wraps, salads. according to recipes or customer requests.
- Received deliveries from vendors and checked quality of product before stocking it on shelves or refrigerators.
- Monitored temperature levels inside coolers and freezers; reported any discrepancies immediately to supervisor.
- Sliced meats and cheeses and weighed deli items for customers.
Manager's Assistant
Speedway Gas Station
Port Saint Lucie
09.2017 - 09.2023
- Assisted in daily operations and customer service at high-traffic gas station.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new employees on customer service standards and operational procedures.
- Coordinated schedules for staff to ensure adequate coverage during peak hours.
- Handled cash transactions accurately and balanced registers at shift end.
- Resolved customer complaints promptly to maintain positive service experience.
- Implemented safety protocols to ensure a secure work environment for all employees.
- Maintained cleanliness and organization of the sales area and fueling stations.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
GED -
Irsc
Ft. Pierce, FL01-2006
Skills
- Customer service
- Inventory management
- Cash handling
- Effective communication
- Conflict resolution
- Time management
- Attention to detail
- Strong work ethic
Timeline
Deli Customer Service Clerk
Publix
09.2023 - Current
Manager's Assistant
Speedway Gas Station
09.2017 - 09.2023
GED -
Irsc