Bratney B Williams
Bluffton,SC
Summary
Highly motivated and customer-focused individual and assistant manager with exceptional leadership and problem-solving skills. Known for outstanding communication, critical thinking, and customer service abilities. Demonstrated expertise in managing a team to achieve topnotch customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Server
Casablanca Mediterranean Restaurant
Bluffton, SC
2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed order accuracy and timely delivery, ensuring efficient dining experiences.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new servers on menu knowledge and service standards, improving team performance.
Server
Brother Shucker’s Bar and Grill
Hilton Head Island, SC
04.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Banker I
Regions Bank
Bluffton, SC
2024 - 2025
- Processed customer transactions efficiently and accurately, enhancing overall service quality.
- Developed and maintained strong client relationships to drive customer satisfaction and loyalty.
- Assisted in identifying cross-selling opportunities to meet clients' financial needs effectively.
- Conducted financial assessments to provide tailored banking solutions for diverse clientele.
Server
Beach House Resort (Porch)
Hilton Head Island, SC
09.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server/Assistant Manager
New York City Pizza
Hilton Head Island, SC
04.2022 - 08.2023
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
Front Desk
Courtyard By Marriot
Hilton Head Island, SC
11.2021 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science (B.S.) - Banking Finance and Marketing
University of Technology
Jamaica11.2022
High School Diploma - undefined
Frome Technical High School
08.2015
High School Diploma - undefined
Manning's School
06.2014
Skills
- Leadership
- Problem Solving
- Communication
- Customer Service
- Critical Thinking
Timeline
Server
Brother Shucker’s Bar and Grill
04.2024 - 02.2025
Server
Beach House Resort (Porch)
09.2023 - 01.2024
Server/Assistant Manager
New York City Pizza
04.2022 - 08.2023
Front Desk
Courtyard By Marriot
11.2021 - 12.2022
Bachelor of Science (B.S.) - Banking Finance and Marketing
University of Technology
High School Diploma - undefined
Frome Technical High School
High School Diploma - undefined
Manning's School
Server
Casablanca Mediterranean Restaurant
2025 - Current
Banker I
Regions Bank
2024 - 2025