Braulio Uranga
Waterloo,IA
Summary
Financial services professional with almost 4 years experience. Motivated and young professional looking to grow in my career with a strong ability to adapt to ever changing environments.
Overview
8
8
years of professional experience
Work History
CRC (Client Relationship Consultant)
U.S. Bank NA
Cedar Falls, IA
01.2023 - Current
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Teller
WELLS FARGO
09.2021 - 11.2022
- Provided excellent customer service by answering client questions or concerns, forwarding messages to the right departments and confirming appointments as necessary
- Skilled at receiving and processing banking transactions
- Knowledge of proper cash handling procedures
- Counting money in the drawer at the start of the shift (and the end of it), operating and balancing of teller drawers and main bank vault.
OFFICE ASSISTANT
TURNKEY PROPERTY SERVICES
07.2019 - 01.2021
- Provide exceptional customer service by answering client concerns, forwarding messages and confirming appointments as necessary
- Perform general office duties, such as filing and faxing
- Managed and order supplies within the budget guidelines of the company
- Filed and maintained legal documents, such as court documents and legal lease documents
OPERATIONS
TURNKEY PROPERTY SERVICES
01.2017 - 07.2019
- Performed landscaping work including general clean up and trim work
- Involved with maintenance and small repairs
- Working with tenant requests for clean up or yard work
- Built and maintained positive relationships with renters
Education
HIGH SCHOOL DIPLOMA -
EXPO HIGH SCHOOL
05.2021
Skills
- Strong ability to adapt to fast paced and changing environment
- Fluent in Spanish
- Ability to interact with clients effectively
- Excellent communication and interpersonal skills
- Ability to recommend products and services to benefit the client
References
- Bryan Campbell, U.S. Bank District Manager, (816)-213-8405
- Chris Huinker, Direct Branch Manager, (319)-404-1808
- Marilyn Wieman, Maintenance work, (319)-233-3219
- Dan Bigler, Church deacon, (319)-404-1706
- Sylvia Hanson, Veridian Credit Union Manager, (319)-830-6425
Volunteer Experience
- Iglesia Cristiana Church, 2015, Waterloo, IA, Maintenance, Maintenance of church: landscaping, yard work, small plumbing/electrical projects, various projects for events
- Iglesia Cristiana Church, 2015, Waterloo, IA, Music Director, Direct and plays in the church band, assist in creating and maintaining teamwork
- Hope City Church, 2018, 2019, 2020, 2021, Waterloo, IA, Annual church community outreach
Timeline
CRC (Client Relationship Consultant)
U.S. Bank NA
01.2023 - Current
Teller
WELLS FARGO
09.2021 - 11.2022
OFFICE ASSISTANT
TURNKEY PROPERTY SERVICES
07.2019 - 01.2021
OPERATIONS
TURNKEY PROPERTY SERVICES
01.2017 - 07.2019
HIGH SCHOOL DIPLOMA -
EXPO HIGH SCHOOL