Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braxton Colleton

Salt Lake City,UT

Summary

Dynamic professional with experience as an Airport Passenger Service Agent at Prospect Airport Services, excelling in passenger assistance and conflict resolution. Proven ability to adapt under pressure while maintaining exceptional communication. Skilled in baggage handling and check-in procedures, ensuring a seamless travel experience for all passengers.

Overview

5
5
years of professional experience

Work History

Airport Passenger Service Agent

Prospect Airport Services
09.2024 - Current
  • Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.
  • Cultivated a friendly atmosphere at the gates, greeting passengers warmly upon arrival and departure.
  • Managed gate assignments and updated flight information, keeping passengers well-informed of changes in a timely manner.
  • Collaborated closely with team members to achieve excellence in overall airport operations.
  • Resolved customer complaints and concerns professionally, maintaining positive relationships between airline and passengers.
  • Maintained a calm and professional demeanor during high-stress situations, effectively addressing passenger concerns and fostering a positive travel experience.

Digital Marketing Photographer

Self-employeed
04.2020 - Current
  • Captured memorable moments by skillfully photographing various events, including weddings, corporate functions, and social gatherings.
  • Maintained a professional demeanor while interacting with diverse clientele and adapting to various event settings and challenges.
  • Enhanced client satisfaction by delivering high-quality images and consistently meeting deadlines for photo processing and delivery.
  • Conducted extensive market research, leading to more targeted marketing strategies and effective ad placements.
  • Streamlined photo editing process, improving efficiency and reducing turnaround time.

Produce Associate

Harris Teeter Grocery Store
08.2023 - 09.2024
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.

Barber Apprentice

Urban Style Barber Shop
04.2022 - 07.2023
  • Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
  • Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
  • Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
  • Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
  • Promoted a welcoming atmosphere by engaging with clients professionally while maintaining a friendly demeanor.

Education

Pikeville High School
Pikesville, MD

Skills

  • Strong multitasking
  • Adaptability under pressure
  • Exceptional communication
  • Airport security awareness
  • Passenger assistance
  • Baggage handling

Timeline

Airport Passenger Service Agent

Prospect Airport Services
09.2024 - Current

Produce Associate

Harris Teeter Grocery Store
08.2023 - 09.2024

Barber Apprentice

Urban Style Barber Shop
04.2022 - 07.2023

Digital Marketing Photographer

Self-employeed
04.2020 - Current

Pikeville High School

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