Braxton Ellis
Nashville,TN
Summary
Resourceful Supervisor experienced in resolving critical issues within time-sensitive environments. Achieved team cohesion and continuous improvement through effective leadership and motivation. Personable Customer Service Representative focused on cultivating client relationships and maintaining customer satisfaction to drive company success.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Supervisor
Jsm airport services
Nashville
02.2025 - Current
- Supervised airport service staff across passenger, ramp, and baggage operations.
- Coordinated flight schedules with gate agents and ground crews.
- Monitored safety procedures during boarding, loading, and aircraft turnaround.
- Assigned daily tasks to support smooth airport service workflow.
- Reviewed service reports and escalated operational issues to management.
Mechanic
Bates Ford
Nashville, TN
05.2026 - 07.2026
- Diagnosed vehicle issues using scan tools at Bates Ford service department.
- Performed brake, suspension, and steering repairs on customer vehicles.
- Completed oil changes, fluid checks, and routine maintenance inspections.
- Replaced worn parts using Ford service procedures and shop tools.
- Documented repair work and parts usage in service records.
Mechanic
Dodge
Mount Juliet, Tennessee
09.2024 - 10.2024
- Supervised airport service staff across passenger, ramp, and baggage operations.
- Performed oil changes and fluid checks in automotive service center
- Inspected belts, hoses, filters, and tire pressure for routine maintenance
- Replaced air filters, wiper blades, and drain plugs during vehicle service
- Followed safety procedures and shop standards in busy service bays
Mechanic
European Motorwerks
Nashville, TN
03.2024 - 08.2024
- Performed brake, suspension, and steering repairs on customer vehicles.
- Completed oil changes, fluid checks, and routine maintenance inspections.
- Replaced worn parts using Ford service procedures and shop tools.
- Documented repair work and parts usage in service records.
- Assisted service advisors with repair updates and customer vehicle status.
- Tested engines, transmissions, and electrical systems for proper operation.
- Maintained clean work areas and followed Bates Ford safety standards.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Assisted fellow mechanics when necessary during complex repairs.
Technician
JSM
Nashville, TN
04.2023 - 03.2024
- Supervised airport service staff across passenger, ramp, and baggage operations.
- Coordinated flight schedules with gate agents and ground crews.
- Monitored safety procedures during boarding, loading, and aircraft turnaround.
- Assigned daily tasks to support smooth airport service workflow.
- Reviewed service reports and escalated operational issues to management.
- Inspected equipment and identified faults during JSM service checks.
- Performed repairs on mechanical and electrical systems using hand tools.
- Calibrated instruments and adjusted settings for accurate operation.
- Documented maintenance tasks and service notes in JSM records.
- Diagnosed breakdowns and isolated damaged parts for replacement.
- Tested repaired equipment for safe and reliable function.
- Followed safety procedures and used protective gear during field work.
- Assisted team members with troubleshooting and onsite technical support.
- Replaced defective components or parts as needed.
Helper
The Ellis Group
Nashville, TN
04.2019 - 03.2024
- Advised client organizations on operational strategy and service improvements.
- Assessed business processes and identified gaps in consulting engagements.
- Developed recommendations for workflows, priorities, and resource planning.
- Facilitated stakeholder meetings and gathered requirements across teams.
- Prepared presentations and reports for client decision-making.
- Supported project planning, timelines, and deliverable coordination.
- Reviewed data and documents to inform client recommendations.
- Guided implementation of process changes with client teams.
- Maintained client relationships through clear communication and follow-up.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Reviewed existing policies and procedures to suggest necessary improvements.
E2
US Army
Fort Leonard Wood, Missouri
02.2019 - 04.2019
- E2 rank
- MOS was 12B
- Discharged in Basic training
Oil Change Technician
Valvoline Inc
Nashville, TN
10.2017 - 05.2018
- Performed oil changes and fluid checks in automotive service center
- Inspected belts, hoses, filters, and tire pressure for routine maintenance
- Replaced air filters, wiper blades, and drain plugs during vehicle service
Education
Mcgavock High School
Nashville, TN Skills
- Airport operations
- Ramp coordination
- Safety compliance
- Service documentation
- Workflow coordination
- Team supervision
- Operations management
- Schedule development
- Staff discipline
- Task delegation
- Training and mentoring
- Conflict resolution
- Team leadership
- Problem solving
- Clear communication
- Verbal and written communication
- Documentation and reporting
- Safety protocols
- Policy enforcement
- Risk management
- Quality control
- Fleet maintenance
- Vehicle inspection
- Preventive maintenance
- Equipment repair
- Processes and procedures
- Project planning
- Strategic planning
- Financial management
- Data analytics
- Negotiation
- Coaching and mentoring
- Staff development
- Employee development
- Industrial hygiene
- Public speaking
- Attention to detail
- Team building
- Staff education
- Team building
Certification
- Class A CDL
Accomplishments
- National flight Academy
References
References available upon request.
Timeline
Mechanic
Bates Ford
05.2026 - 07.2026
Supervisor
Jsm airport services
02.2025 - Current
Mechanic
Dodge
09.2024 - 10.2024
Mechanic
European Motorwerks
03.2024 - 08.2024
Technician
JSM
04.2023 - 03.2024
Helper
The Ellis Group
04.2019 - 03.2024
E2
US Army
02.2019 - 04.2019
Oil Change Technician
Valvoline Inc
10.2017 - 05.2018
Mcgavock High School