Braxton Jones
Student
Bedford,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work History
Front Line Supervisor
UPS
Fort Worth, TX
04.2018 - Current
- Managed and prioritized production processes and implemented production plans.
- Managed proper staffing level daily by checking sick leaves and forecasting employee vacations and unanticipated absences.
- Mentored team members to enhance professional development and accountability in workplace.
Manager
Pizza Garden
Bedford, TX
09.2014 - 04.2018
- Maintained professional, organized and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Package Sorter
Amazon
Coppell, TX
11.2016 - 01.2017
- Worked flexible hours across night, weekend and holiday shifts.
- Improved operations through consistent hard work and dedication.
AAdvantage Customer Support Representative
American Airlines
Euless, TX
02.2016 - 05.2016
- Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
Education
High School Diploma -
L.D. Bell High School
Hurst, TX 08.2009 - 05.2012
Associate of Arts - History
Tarrant County College District
Fort Worth, TX 08.2012 - 05.2017
Bachelor of Arts - History
The University of Texas At Arlington
Arlington, TX 08.2018 - Current
Skills
Team Supervision
undefinedTimeline
Bachelor of Arts - History
The University of Texas At Arlington
08.2018 - Current
Front Line Supervisor
UPS
04.2018 - Current
Package Sorter
Amazon
11.2016 - 01.2017
AAdvantage Customer Support Representative
American Airlines
02.2016 - 05.2016
Manager
Pizza Garden
09.2014 - 04.2018
Associate of Arts - History
Tarrant County College District
08.2012 - 05.2017
High School Diploma -
L.D. Bell High School
08.2009 - 05.2012
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