Kaiden Nicholls
Idaho Falls,ID
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Walgreens
Idaho Falls, ID
05.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Prepared bills for insurance companies and submitted required paperwork.
Grocery Store Cashier
Albertson's
Idaho Falls, ID
04.2016 - 09.2020
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Pleasantly greeted customers and provided prompt and courteous service.
- Recommended products to customers to drive sales.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Education
High School Diploma -
Idaho State University
Pocatello, ID05.2025
Skills
- Critical Thinking
- Cash Register Operation
- Organization and Prioritization
- Persuasive retail experience
Languages
French
Limited Working
Timeline
Pharmacy Technician
Walgreens
05.2021 - Current
Grocery Store Cashier
Albertson's
04.2016 - 09.2020
High School Diploma -
Idaho State University