Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
24
24
years of professional experience
Work History
Operations Manager
American Steel Corporation
Canby, Oregon
04.2019 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Partnered with vendors and suppliers to effectively manage and budget.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Reviewed shift reports to understand current numbers and trends.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Trained employees on proper procedures and strategies to improve productivity.
Maintained scheduling for main branch to keep shifts appropriately staffed.
Performed [Timeframe] compliance checks.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Assessed employee performance and developed improvement plans.
Gathered and reviewed customer feedback to improve operations.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
Production Manager
Haskins Steel
Spokane Valley, WA
05.2015 - 04.2019
Resolved issues quickly to maintain productivity goals.
Managed continuous improvement initiatives to drive gains in quality, flow and output.
Reviewed work for quality and compliance with company standards and design specifications.
Standardized production procedures, job roles and quality assurance guidelines.
Assessed manufacturing processes and recommended improvements to increase productivity.
Addressed personnel issues and scheduling conflicts promptly.
Directed key personnel in correct production techniques to achieve required quality.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Directed manufacturing process and procedures to achieve goal of first run capability.
Implemented quality improvement changes to minimize product defect rates.
Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
Applied lean practices to balance workflow and eliminate unnecessary steps.
Created and regularly updated department work instructions and reports.
Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Warehouse Employee
Haskins Steel
Spokane, WA
02.2007 - 05.2015
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Performed inventory control, such as counting and stocking merchandise.
Wrapped pallets in shrink wrap prior to loading.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Performed visual inspections and non-destructive tests where appropriate.
Communicated with production team members about quality issues.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Made timely adjustments to machine operations and components to meet demands of different production orders.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Used gauges, calipers and other devices to take measurements and identify problems.
Kept equipment clean, repaired and lubricated to maximize performance.
Achieved challenging production goals on consistent basis by optimizing machine operation.
Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
Commerical Roof Estimator
LD Beach Roofing
Spokane, WA
03.1999 - 11.2007
Analyzed designs and performed accurate cost analysis.
Prepared material orders to complete projects on time and within budget.
Analyzed buildings to prepare estimates for Commercial Roof projects.
Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
Conducted site visits and provided recommendations and informed advice regarding site viability.
Coordinated product installation and scheduled experienced crews to achieve project scopes of work.
Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.
Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
Education
Bachelor of Science - Business
University of Phoenix
Spokane, WA
03.2015
Skills
Staff Management
Records Organization and Management
Business Management Principles
Onboarding and Orientation
Planning and Implementation
Maintaining Compliance
Workflow Optimization
Inventory Management
Performance Monitoring and Evaluation
Team Leadership
Department Oversight
Timeline
Operations Manager
American Steel Corporation
04.2019 - Current
Production Manager
Haskins Steel
05.2015 - 04.2019
Warehouse Employee
Haskins Steel
02.2007 - 05.2015
Commerical Roof Estimator
LD Beach Roofing
03.1999 - 11.2007
Bachelor of Science - Business
University of Phoenix
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