Brayan Medrano
Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Willing to relocate to: Bronx, NY - Manhattan, NY
Overview
2
2
years of professional experience
Work History
Front Desk Staff - Entry
Fitness International LLC
Bronx, NY
08.2024 - 11.2024
- Greeted members and guests at front desk with a welcoming attitude. and checked in members and guests with professionalism and
- Handled point-of-sale transactions for merchandise and guest passes
- Ensured gym policies were communicated and enforced in a respectful manner
- Delivered excellent customer service by resolving member concerns efficiently, enhancing overall member satisfaction
- Answered phone calls and provided accurate information on memberships, schedules, and amenities to assist members effectively
- Maintained cleanliness and organization of front desk and lobby area
Dishwasher / Cashier
Henny's catering
Bronx, NY
01.2023 - 10.2023
- Followed safety protocols while handling chemicals and equipment.
- Cleaned work areas after shifts to maintain a tidy environment.
- Reported any maintenance issues to supervisors promptly for resolution.
- Stocked service areas with clean plates, bowls, cups, and other items.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Education
College - Criminal Justice
CUNY Hostos Community College
Bronx, NYHigh School Diploma -
Nuasin Next Generation Charter School
Bronx, NYSkills
- Point-of-sale transactions
- Customer service
- In-person customer service
- Customer engagement
- Customer service management
- Retail sales
- Safety compliance
- Sanitation practices
- Facility maintenance
- Stocking
- Time management
- Task completion management
- Ability to take feedback and direction
- Clear communication with supervisors
- Leadership
- Ability to cook or help with meal prep
- Communication skills
Skills
(o ENGLISH,SPANISH)
Timeline
Front Desk Staff - Entry
Fitness International LLC
08.2024 - 11.2024
Dishwasher / Cashier
Henny's catering
01.2023 - 10.2023
College - Criminal Justice
CUNY Hostos Community College
High School Diploma -
Nuasin Next Generation Charter School