KATELYN MARZAN
WILKES-BARRE,PA
Summary
A bilingual high school senior with customer service experience, strong communication skills, and practical healthcare training. This candidate is reliable and organized, eager to learn while gaining professional experience and supporting a team.
Overview
7
7
years of post-secondary education
2
2
years of professional experience
Work History
Front End Associate
Walmart
Wilkes-Barre, PA
09.2026 - Current
- Processed customer payments at register using point-of-sale system.
- Greeted family market shoppers and answered checkout questions.
- Scanned groceries and verified prices at checkout lane.
Cashier
Sheils Family Market
Wilkes-Barre, PA
10.2024 - 12.2024
- Delivered friendly customer service to enhance customer satisfaction in fast-paced environment
- Provided friendly customer service in a fast-paced environment
- Guided customers in locating items and resolving inquiries for improved shopping experience
- Maintained a clean and organized checkout area
- Worked with team members to improve service efficiency
Education
Health Assistance Program
Wilkes-Barre Area Career and Technical Center
Wilkes-Barre, PA 08.2023 - 05.2027
Wilkes-Barre Area High School
Wilkes-Barre, PA 09.2023 - 01.2027
Skills
- Point-of-sale systems
- Point-of-sale transactions
- Transaction processing
- Transaction accuracy
- Checkout efficiency
- Customer service
- Customer assistance
- Customer support
- Detail orientation
- Product knowledge
Timeline
Front End Associate
Walmart
09.2026 - Current
Cashier
Sheils Family Market
10.2024 - 12.2024
Wilkes-Barre Area High School
09.2023 - 01.2027
Health Assistance Program
Wilkes-Barre Area Career and Technical Center
08.2023 - 05.2027