Gracie Whiteis
Summary
Professional with experience in customer assistance and inventory management, demonstrating a commitment to enhancing the shopping experience. Responsibilities included stocking shelves, maintaining cleanliness, and processing transactions efficiently at the register. Collaborated with team members to achieve operational goals while resolving customer inquiries and concerns effectively. Skills in point-of-sale systems and cash handling contributed to a smooth checkout process and reinforced customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front End Associate
Walmart
Granbury, Texas
07.2024 - 01.2025
- Assisted customers in locating products and provided information on promotions, enhancing their shopping experience.
- Stocked shelves and organized merchandise, ensuring optimal presentation and availability for customer needs.
- Maintained cleanliness and orderliness of assigned areas, contributing to a welcoming store environment.
- Processed transactions accurately and efficiently at the register, ensuring smooth and timely customer service.
- Collaborated with team members to meet daily operational goals, fostering a cooperative work atmosphere.
- Engaged with customers to resolve inquiries and concerns, reinforcing brand loyalty and satisfaction.
- Maintained clean and clutter-free front-end area.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Consistently met all performance goals set by management.
Lead Sales Key Holder
Dollar General
Granbury, Texas
12.2023 - 09.2024
- Led daily store operations by managing inventory levels, ensuring product availability, and maintaining optimal stock conditions.
- Trained and mentored new team members on company policies, customer service standards, and operational procedures.
- Enhanced store presentation by organizing merchandise displays, contributing to an inviting shopping environment for customers.
- Collaborated with team members to streamline checkout processes, improving customer experience and reducing wait times.
- Implemented inventory management practices that improved stock accuracy and reduced instances of product loss.
- Resolved customer inquiries promptly and professionally.
- Established relationships with customers through friendly interactions.
cashier
Sonic
Granbury, TX
05.2022 - 04.2023
- Processed customer transactions efficiently, ensuring accuracy and enhancing the checkout experience for patrons.
- Maintained a clean and organized workspace, contributing to a welcoming environment for guests and staff.
- Assisted in stocking and replenishing inventory, ensuring product availability and supporting timely service delivery.
- Handled customer inquiries and resolved issues, fostering positive interactions and promoting customer satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Some College (No Degree) - Business
Navarro College
Corsicana, TX 10.2025 -
Skills
- Customer assistance
- Inventory management
- Point-of-sale systems
- Cash handling
- Team collaboration
- Complaint resolution
- Customer relationship building
- Cleanliness standards
- Performance tracking
- Communication skills
- Problem resolution
- Customer engagement
Timeline
Some College (No Degree) - Business
Navarro College
10.2025 -
Front End Associate
Walmart
07.2024 - 01.2025
Lead Sales Key Holder
Dollar General
12.2023 - 09.2024
cashier
Sonic
05.2022 - 04.2023