Ja'Maria Pleasant
College Station
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
Front End Associate
Texas A&M University
College Station
08.2021 - 08.2023
- Greeted customers warmly
- Engaged with customers to ensure a positive experience.
- Monitored food temperatures to ensure safety and quality standards were met.
- Maintained safe food handling practices to prevent germ spread.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Utilized point-of-sale systems for taking orders from customers.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Ensured that all foods were prepared according to health department regulations.
Cashier
Papa Johns
College Station
07.2019 - 08.2021
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Helped with purchases and signed customers up for rewards program.
- Performed other duties as assigned by management.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
A&M Consolidated High School
College Station, TX05-2021
Some College (No Degree) - Automotive Engineering
David L Carrasco
El Paso, TXSkills
- Point-of-sale systems
- Food safety standards
- Inventory management
- Customer engagement
- Problem solving
- Active listening
- Communication skills
- Analytical skills
- Goal driven
- Problem-solving abilities
- Basic mathematics
- Teamwork
- Data analysis
- Project management
- Team collaboration
- Time management
- Employee training
- Interpersonal skills
- Relationship building
- Adaptability and flexibility
- Mechanical design
- Automation
- Modeling skills
- Mechanical engineering
Languages
English
Native/ Bilingual
Timeline
Front End Associate
Texas A&M University
08.2021 - 08.2023
Cashier
Papa Johns
07.2019 - 08.2021
High School Diploma -
A&M Consolidated High School
Some College (No Degree) - Automotive Engineering
David L Carrasco