Dedicated trainer with expertise in new hire onboarding and customer service enhancement. Proven ability to develop engaging training programs and foster team collaboration for improved guest experiences.
Overview
1
1
year of professional experience
Work History
Trainer
Shake Shack
Ogden, UT
08.2025 - Current
Delivered training sessions on menu items and operational procedures to new team members.
Assisted in onboarding processes, ensuring smooth transition for new hires.
Facilitated hands-on training in customer service techniques to enhance guest experiences.
Collaborated with management to identify training needs and develop appropriate resources.
Monitored cash handling procedures to maintain accuracy and efficiency.
Trained new employees by providing knowledge of specific store tasks, policies and goals.
Team Member
Little Caesars Pizza
Ogden, UT
04.2025 - 07.2025
Prepared and served high-quality pizzas following established recipes and standards.
Maintained cleanliness of workstations and dining areas to ensure a safe environment.
Assisted in inventory management by restocking supplies and monitoring levels.
Provided prompt customer service, addressing inquiries and resolving issues efficiently.
Operated cash register, handling transactions efficiently and accurately.
Head Cook/Food Server
Fraternal Order Of Eagles #2472
Ogden, UT
12.2024 - 04.2025
Supervised kitchen operations, ensuring compliance with health and safety standards.
Developed weekly menus in collaboration with staff, enhancing variety and customer satisfaction.
Managed food inventory, minimizing waste through efficient stock rotation practices.
Trained new kitchen staff on food preparation techniques and safety protocols.
Resolved customer complaints regarding food quality or service promptly and professionally.
Placed orders to restock items before supplies ran out.