Brayden Gibbs
Greenwood,SC
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Experienced in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills to reduce concerns related to new technology.
Overview
2
2
years of professional experience
Work History
Line Cook
Good Times Brewing
Greenwood
02.2022 - 08.2024
- Collaborated with team members to maintain clean and safe working environment, adhering to health and safety guidelines.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
IT Support Specialist
Greenwood Genetic Center
Greenwood, SC
08.2023 - Current
- Delivered onsite technical support for 300 employees.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Reduced downtime with effective troubleshooting and timely problem resolution.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Assigned system permissions and set up computers to assist with onboarding new employees
- Maintained documentation of IT systems, processes, and procedures for easy reference by team members.
Education
Bachelor of Science (B.S.) - Computer Information Systems
Lander University
Greenwood, SC05.2023
Associate of Science - Health Science-Occupational Therapy Assistant
Piedmont Technical College
Greenwood, SC05.2019
Skills
- Troubleshooting and Assistance
- Help Desk Experience
- Backup and Recovery
- System Configuration
- Hardware Replacement
- Computer System Diagnostics
- Printer troubleshooting
- Network Maintenance
- DNS Management
- Email Authentication
Personal Information
Title: Software Developer/IT Support Specialist
Projects
Full Stack Development Project - Lander University, Created a functional consumer-to-consumer petcare website with JavaScript, HTML, and Bootstrap. Built and maintained backend functionality and a working database for customers using Node.Js and MongoDB. Maintained existing codebase by troubleshooting bugs and refactoring code. Researched new technologies that could be used in upcoming projects or products.
Hobbies
- Building and configuring custom PCs to meet current standards for various workflows
- Producing and engineering music for myself and clients
Timeline
IT Support Specialist
Greenwood Genetic Center
08.2023 - Current
Line Cook
Good Times Brewing
02.2022 - 08.2024
Bachelor of Science (B.S.) - Computer Information Systems
Lander University
Associate of Science - Health Science-Occupational Therapy Assistant
Piedmont Technical College
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