Brayden Givens
Jefferson,Tx
Summary
Dedicated and customer-focused professional with three years of diverse experience as a Store Associate, Building Service Associate, and Bank Teller. Demonstrates a solid foundation in sales, cash handling, and exceptional customer service. Expertise in processing transactions accurately, managing organized inventory systems, and addressing customer inquiries efficiently while maintaining professionalism. Proven track record of thriving in fast-paced environments, adhering to company policies, and fostering strong relationships with a diverse clientele. Highly skilled in multitasking, collaborating effectively within teams, and maintaining meticulous attention to detail across retail and financial sectors.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bank Teller
Texas National Bank
Marshall, TX
09.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies.
- Resolved customer inquiries and concerns, enhancing overall satisfaction and loyalty.
- Maintained cash drawer integrity through meticulous balancing and error resolution.
- Processed debit cards requests while verifying customer identity and maintaining compliance with bank policies.
- Monitored compliance with regulatory requirements, contributing to risk management efforts.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Maintained accurate records of customer transactions in line with bank procedures.
- Maintained friendly and professional customer interactions.
- Received loan and utility payments, sending funds to correct destinations.
- Assisted in training new tellers on operational procedures and customer service standards.
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
- Placed orders for customer checks and verified starting numbers.
- Removed mutilated currency from circulation.
- Performed account maintenance by closing out accounts and changing customer addresses.
Bank Teller, Building Service Associate
First National Bank Of Hughes Springs
Jefferson, Tx
09.2024 - 09.2025
- Delivered exceptional customer service by assisting clients with account inquiries and transaction needs.
- Accurately processed deposits, withdrawals, cash advances, loan payments, and transfers in compliance with bank policies.
- Identified and escalated suspicious or fraudulent activity, contributing to branch fraud prevention efforts.
- Handled large volumes of cash transactions while maintaining accuracy, security, and daily drawer balancing.
- Maintain compliance with regulatory standards while safeguarding customer information.
- Cleaned and sanitized restrooms, hallways, offices, and common areas to maintain a hygienic environment.
- Operated and maintained cleaning equipment like vacuums, floor scrubbers, and buffers.
- Removed trash, replaced liners, and ensured proper disposal of waste and recyclables.
- Performed minor repairs and reported maintenance issues to ensure a safe and functional facility.
- Followed all safety protocols when handling cleaning chemicals and materials.
Store Associate
Port Jefferson Outpost
Jefferson, Tx
09.2022 - 09.2024
- Proficient in delivering exceptional customer service, fostering positive relationships with clients and peers.
- Skilled in efficient and timely delivery management, optimizing routes to enhance service efficiency.
- Dedicated food handling professional with extensive experience ensuring safety and compliance in food service environments.
- Experienced in stocking merchandise effectively while maintaining organization and product availability.
- Capable of performing heavy lifting tasks safely and efficiently to support delivery operations.
- Adept at money handling with a strong attention to accuracy, ensuring transactions are processed without discrepancies.
- Committed to continuous improvement and team collaboration, contributing to a positive workplace culture.
Education
HIGH SCHOOL DIPLOMA -
Everette Preston Academy
Jefferson, Tx09-2024
Skills
- Strong Work Ethic & Integrity
- Highly-Motivated
- Self-Disciplined
- Dependable
- Practical Experience
- Cash Counting
- Transaction Processing
- Deposit and Withdrawal Management
- Professional and Courteous
- Confidentiality Awareness
- Money Handling
Certification
- BAI Training - March 2026
Timeline
Bank Teller
Texas National Bank
09.2025 - Current
Bank Teller, Building Service Associate
First National Bank Of Hughes Springs
09.2024 - 09.2025
Store Associate
Port Jefferson Outpost
09.2022 - 09.2024
HIGH SCHOOL DIPLOMA -
Everette Preston Academy