Brayden Stringer
Houston,TX
Summary
Account Manager at Info-Tech Research Group, adept in relationship building and CRM proficiency. Expert in transforming client challenges into actionable solutions, managing over 80+ active users across diverse industries, and driving sales ranging from $5,000-$150,000 through strategic account development and customer success management. Achieved significant renewals by prioritizing client needs and leveraging sales expertise.
Overview
9
9
years of professional experience
Work History
Account Manager- Director, Member Services
Info-Tech Research Group
01.2023 - Current
- Account Manager specializing in Medium and Small Enterprise organizations, I ensure members maximize their membership benefits by delivering high-quality service, which drives renewals and future sales
- Manage a portfolio of 23 accounts with a value of 730k and 80+ users at any given time
- Accounts span across various industries, including Pharmaceuticals, Manufacturing, Wholesale, Durable Goods, Construction, Agriculture/Farming, and Architecture & Engineering located in the U.S., Canada, South Africa and Jamaica
- Lead and facilitate daily meetings with IT leaders, such as CIO's, VP's of IT and Director's to understand their current IT challenges and guide them towards the appropriate Info-Tech resources
- Average new sale or membership renewal ranges from $5,000-$150,000 USD
- Perform both scheduled and ad hoc data queries in a CRM tool, Salesforce, ensuring it contains accurate account details and contact information
- Develop resolutions to complex customer issues in a timely manner while maintaining positive relationships with clients
- Cultivated strong client relationships through proactive communication and problem-solving.
Technical Recruiter
The Judge Group
04.2022 - 01.2023
- Account Management as a Sales Technical Recruiter for outsourced IT positions
- Perform research to identify resources with skills to support open positions for Boeing Aerospace, Jeppesen, Tapestry Solutions, Pepsi and Verizon
- Assess company executive's requirements and collaborate with potential IT candidates to support vacancies
- Conducted and lead interviews with applicants via phone or in-person
- Verify prospects Top Secret and Secret Clearance access to make sure they are qualified for specific projects
- Identified a pipeline of new accounts to partner as a third-party staffing firm through references and cold calling
- Managed programs with multiple contractors validating projects aligned were on track meaning budget and schedule through weekly check-in discussions using Teams and Outlook calendar as an application
- Communicated with hiring manager on status of requisitions, candidate quality and candidate pipeline
Sales Representative
Erie Home Construction
01.2022 - 04.2022
- Traveling to pre set appointments and meetings in home with clients conducting sales
- Analyzing customer needs and switching sales strategies on the spot
- Perform inspections of residential roofs for probable upgrades and hazard deflection
- Experience in Beacon 3D modeling for exterior home measurements and abstraction
College Football Player
Texas Tech & Texas State
06.2016 - 08.2021
- Coordinated strategy for games and practices, leading the defense
- Championed better cross-team collaboration, including driving better communication, time management discipline, and conflict resolution amongst team members
- Mentored teammates, providing support for managing academic schedules and technical help across a variety of disciplines
- Contributed positively to team morale through positive reinforcement techniques
- Maintained a positive attitude while competing under pressure
Education
Bachelor of Science (B.S.) - Human Sciences
Texas Tech University
Lubbock, TX05.2020
Skills
- Customer relationship management
- Strategy coordination
- Cross-team collaboration
- Time management
- Conflict resolution
- Pressure management
- Relationship building
- Workflow prioritization
- Account oversight
- Client meetings
- Account development
- Management collaboration
- Business development
- Planning
- Cold calling
- CRM proficiency
- Upselling
- Account servicing
- Cost reviewing
- Trend forecasting
- Salesforce
- Microsoft Copilot
- ChatGPT
- UKG
- Gainsight
- Chorus
- Microsoft Suite
- ZoomInfo
- LinkedIn Sales Navigator
- VMware
- Teamwork
- Collaboration
- Account management
- Client relations
Timeline
Account Manager- Director, Member Services
Info-Tech Research Group
01.2023 - Current
Technical Recruiter
The Judge Group
04.2022 - 01.2023
Sales Representative
Erie Home Construction
01.2022 - 04.2022
College Football Player
Texas Tech & Texas State
06.2016 - 08.2021
Bachelor of Science (B.S.) - Human Sciences
Texas Tech University
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