Brayden Vanover
Amarillo
Summary
Dynamic and adaptable professional with a proven track record at Cornerstone Realty Group, excelling in customer service and active listening. Demonstrated critical thinking and data entry skills, enhancing customer satisfaction and operational efficiency. Achieved high retention rates through effective communication and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Cornerstone Realty Group
08.2023 - 01.2025
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Met customer call guidelines for service levels, handle time and productivity.
Kitchen Crew Member
Raising Cane's Restaurants
09.2020 - 08.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
Education
High School Diploma -
Canyon High School
Canyon, TX05-2020
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Cornerstone Realty Group
08.2023 - 01.2025
Kitchen Crew Member
Raising Cane's Restaurants
09.2020 - 08.2023
High School Diploma -
Canyon High School
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