Braydon Emerson
Haslet,TX
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
2
2
years of professional experience
Work History
FOH Manager
Craft & Vine
Roanoke, TX
04.2024 - Current
- Worked and trained staff to implement quality customer service.
- Maintained accurate records of daily transactions, including cash, credit card, and check payments.
- Conducted inventory checks.
- Resolved customer complaints in a professional manner while maintaining brand integrity.
- Scheduled shifts for FOH staff based on store traffic forecasts and labor budget requirements.
Material Handler
Federal Express
Fort Worth, TX
09.2023 - 07.2024
- Received, inspected, and distributed incoming materials to designated areas.
- Ensured compliance with safety regulations while operating material handling equipment.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Worked with internal departments to locate missing packages and remedy incorrect deliveries.
Customer Service Representative
Bauer Precision
Denton, TX
10.2022 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions in a timely manner.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX05-2023
Associate of Science - Criminal Justice
North Iowa Area Community College
Mason City, IA12-2019
Skills
- Scheduling Staff
- Training and coaching
- Conflict Resolution
- Product Knowledge
- Customer Service
- Communication
Affiliations
- Rugby/Fitness/Outdoors/Traveling
- Eagle Scout
- Maintained 3.0 GPA throughout college while working 30 hours a week
Timeline
FOH Manager
Craft & Vine
04.2024 - Current
Material Handler
Federal Express
09.2023 - 07.2024
Customer Service Representative
Bauer Precision
10.2022 - 07.2023
Bachelor of Science - Criminal Justice
University of North Texas
Associate of Science - Criminal Justice
North Iowa Area Community College
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