Mika Lumpp
Cortland
Summary
Dynamic hostess trainer with expertise in guest relations, employee scheduling, and task delegation. Committed to enhancing service efficiency and customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Hostess/Hostess Trainer
Salvatore's Italian Grille
Warren, OH
04.2025 - Current
Oversaw guest reception and seating arrangements. Coordinated reservation systems and managed waitlists with precision. Collaborated with team members to optimize service efficiency while enhancing customer satisfaction in a high-demand restaurant environment. Mentored new hostesses on operational standards and service excellence.
Stocker
Mr D's Food Fair
Brookfield, OH
04.2024 - 03.2025
Maintained stocked and organized shelves, unloaded and processed deliveries, monitored inventory levels, rotated products for freshness, and provided excellent customer service in a fast-paced retail environment.
Team Member
Dairy Queen Grill & Chill
Vienna, OH
03.2023 - 04.2024
Collaborated effectively within a fast-paced team environment to enhance overall customer satisfaction.
Education
High School Diploma -
Howland Local Schools
Warren, OHSkills
- Exceptional communication
- Guest relations
- Task delegation
- Employee scheduling
Timeline
Hostess/Hostess Trainer
Salvatore's Italian Grille
04.2025 - Current
Stocker
Mr D's Food Fair
04.2024 - 03.2025
Team Member
Dairy Queen Grill & Chill
03.2023 - 04.2024
High School Diploma -
Howland Local Schools