Kendell Alba
Winchester,MA
Overview
7
7
years of professional experience
Work History
Hostess/Hostess Trainer
Chateau Restaurant
Burlington, MA
05.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Communicated clearly with kitchen staff regarding customer orders.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Swim Instructor/ Lifeguard
Goldfish Swim School
Burlington, MA
02.2022 - 01.2023
- Instructed participants on water safety rules and regulations.
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Ensured that swimmers followed pool rules and regulations at all times.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
Cashier
Chick-fil-A
Woburn, MA
06.2020 - 11.2021
- Issued receipts, credits or change due to customers.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
Gymnastics Coach
Winchester Gymnastics Academy
Winchester, MA
06.2017 - 02.2020
- Created a safe and supportive environment for athletes to practice their skills.
- Instructed athletes on proper techniques, safety measures and rules of the sport.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
- Maintained accurate records of each athlete's progress throughout the season.
- Developed and implemented individualized gymnastics programs for students of all skill levels.
Education
Bachelor of Arts - Psychology
Curry College
Milton, MA05-2027
High School Diploma -
Winchester High School
Winchester, MA06-2023
Skills
- Communication
- Problem-Solving
- Teamwork
- Adaptability
- Time Management
- Critical Thinking
- Leadership
- Customer Service
Timeline
Hostess/Hostess Trainer
Chateau Restaurant
05.2023 - Current
Swim Instructor/ Lifeguard
Goldfish Swim School
02.2022 - 01.2023
Cashier
Chick-fil-A
06.2020 - 11.2021
Gymnastics Coach
Winchester Gymnastics Academy
06.2017 - 02.2020
Bachelor of Arts - Psychology
Curry College
High School Diploma -
Winchester High School