Brayes Johnson
Columbia,SC
Summary
Skilled Ticket Sales Coordinator with background in managing ticket sales for various events, ensuring optimal customer service and efficient operations. Known for strong organizational skills, adeptness in using modern ticketing systems, and ability to handle high-pressure environments. Demonstrated success in increasing ticket sales through strategic planning and effective promotional efforts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Holder/Server
Grill Marks LLC
Columbia, SC
11.2022 - Current
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Ticket Sales Coordinator
Lexington County Blowfish Baseball
Lexington, SC
01.2023 - 04.2023
- Coordinated with marketing team to promote events and tickets.
- Assisted customers with selecting the best seating options available.
- Delivered best-in-class customer service to existing and prospective ticket holders to back up sales team and resolve issues.
Back of House Lead
Chick-Fil-A
Mauldin, SC
01.2020 - 08.2022
- Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
- Ensured compliance with health and safety regulations within the kitchen environment.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
Back of House Prep Chef
Zaxby’s LLC
Greenville, SC
03.2017 - 03.2019
- Prepared and cooked food items according to recipes and menus, adjusted seasoning of dishes to taste, and monitored food stock.
- Cleaned kitchen equipment, work areas, floors, walls and other surfaces as needed.
- Ensured all food products were stored correctly in accordance with health code regulations.
Education
Bachelor of Science - Sport and Entertainment Management
University of South Carolina
Columbia, SC05.2025
Skills
- Social Media Platforms
- Microsoft Office
- Pipeline
- Etix
- Toast
Certification
HRSM Professional Development Certification accredited by Collin W. Crick
Rserving Responsible Serving of Alcohol Certification
References
References available upon request.
Timeline
Ticket Sales Coordinator
Lexington County Blowfish Baseball
01.2023 - 04.2023
Key Holder/Server
Grill Marks LLC
11.2022 - Current
Back of House Lead
Chick-Fil-A
01.2020 - 08.2022
Back of House Prep Chef
Zaxby’s LLC
03.2017 - 03.2019
HRSM Professional Development Certification accredited by Collin W. Crick
Rserving Responsible Serving of Alcohol Certification
Bachelor of Science - Sport and Entertainment Management
University of South Carolina
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