Braylee Butler
Cabot,AR
Summary
Experienced Customer Support and Administrative Professional with 7 years in high-volume service, team leadership, and operational support. Skilled in Microsoft Excel, record management, and multi-channel customer care. Managed sensitive hospital environments and reconciled financial accounts. Seeking Remote Customer Service Representative, Data Entry Specialist, or Virtual Administrative Assistant role to enhance service delivery and operational efficiency.
Overview
1
1
Language
10
10
years of professional experience
Work History
EVS tech
Children’s Hospital of Arkansas
Little Rock, Arkansas
10.2024 - Current
- Cleaned patient rooms and pediatric care areas following hospital infection control standards.
- Disinfected high-touch surfaces using approved hospital-grade cleaning products and procedures.
- Replenished linens, supplies, and restroom items across Children's Hospital of Arkansas units.
Housekeeper
Holiday Inn and Suites
Sherwood, AR
10.2023 - 11.2024
- Cleaned Holiday Inn and Suites guest rooms to brand cleanliness standards.
- Changed linens and remade beds in occupied and checkout rooms.
- Restocked toiletries, towels, and guest amenities in housekeeping carts.
Customer Service Representative
Martin Pools
Maumelle, Arkansas
12.2022 - 10.2023
- Assisted Martin Pools customers with pool service, product, and account questions
- Scheduled service appointments and coordinated technician routes for Martin Pools
- Processed orders, payments, and customer records in Martin Pools systems
Alarm Dispatcher
Triple S Alarm
Little Rock, Arkansas
01.2021 - 01.2022
- Monitored alarm signals for Triple S Alarm monitoring center and dispatched emergency response.
- Communicated with police, fire, and medical services during active alarm incidents.
- Verified alarm events through customer records and contact lists before escalation.
Assistant
Family Dollar
North Little Rock, AR
09.2018 - 01.2021
- Assisted Family Dollar customers with product location and checkout support.
- Replenished Family Dollar shelves and maintained organized stockroom areas.
- Processed cash register transactions and balanced daily payment records.
Team Lead
Firehouse Subs
North Little Rock, Arkansas
06.2016 - 06.2018
- Led Firehouse Subs crew during shifts and coordinated front counter tasks.
- Trained new team members on sandwich build standards and guest service.
- Monitored food safety, sanitation, and kitchen cleanliness throughout shifts.
Education
North Little Rock High School
North Little Rock, ArkansasSkills
- Technical skills
- Operations and leadership
- Administrative and support
- Customer experience
- Team Player/ Team Leader
- Infection control
Languages
English
Full Professional
Timeline
EVS tech
Children’s Hospital of Arkansas
10.2024 - Current
Housekeeper
Holiday Inn and Suites
10.2023 - 11.2024
Customer Service Representative
Martin Pools
12.2022 - 10.2023
Alarm Dispatcher
Triple S Alarm
01.2021 - 01.2022
Assistant
Family Dollar
09.2018 - 01.2021
Team Lead
Firehouse Subs
06.2016 - 06.2018
North Little Rock High School