An dependable candidate that is a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Human Resource position. Ready to help a team achieve company goals.
Overview
3
3
years of professional experience
Work History
Center Associate
The UPS Store 4391
10.2021 - Current
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Developed strong cooperative relationships with coworkers and managers.
Addressed and resolved customer complaints in polite and professional manner.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Barista
Starbucks
01.2021 - 09.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Recommended products based on solid understanding of individual customer needs and preferences.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Helped management keep adequate supply on hand by notifying of shortages.
Education
Bachelor of Science - Business Administration
Bowling Green State University
Bowling Green, OH
05.2025
Clyde High School
Clyde, OH
05.2021
Skills
Strong Problem Solver
Professional and Mature
Excel Spreadsheets
Customer Service
Clear Communication
Attention to Detail
Teamwork and Collaboration
Positive Attitude
Computer Skills
Seeking out new skills, experiences, and information
Timeline
Center Associate
The UPS Store 4391
10.2021 - Current
Barista
Starbucks
01.2021 - 09.2021
Bachelor of Science - Business Administration
Bowling Green State University
Clyde High School
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