Enthusiastic individual experienced in service and retail roles with combination of leadership, customer service and sales experience. Skilled in training and problem-solving illustrated over five years in various industries.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Wedding Planner Assistant
Mary Bell Events
Hendersonville , NC
04.2021 - Current
Directed wedding-day events, ceremony timing and speeches.
Assisted with wedding set up and decoration.
Fulfilled contractual obligations for rehearsal and day of event coordination.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Managed administrative logistics of events planning, event booking and event promotions.
Supervised onsite team of caterers, audio-visual technicians and facility management team.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Proved successful working within tight deadlines and fast-paced atmosphere.
#1 Wedding Events in WNC 2 years in a row.
ASHEVILLE —SUPERVISOR
Cleaning Services
Asheville, NC
09.2019 - Current
Responsible for scheduling and executing cleanings of residential, commercial and rental properties.
KEY HOLDER
Hanes Inc
ASHEVILLE, NC
07.2020 - 05.2022
Responsible for opening and closing a store
Duties also include handling operational procedures, assisting cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
HOSTESS
Twisted Laurel
ASHEVILLE, NC
11.2016 - 08.2019
Twisted Laurel, Leicester Hwy — hostess,expo,busser, Answering
the phones and booking reservations
Greeting customers, making them feel welcome and seating
them
Estimating wait time for guests
Managed food window ensuring the food was properly cooked
and plated and flowed to the dining room in a timely manner
Maintained a clean store front and made sure tables were
cleaned in a timely manner.
SEASONAL SALES ASSOCIATE
Pacsun
Asheville, NC
11.2018 - 01.2019
Asheville Mall
Being friendly and professional, and responding quickly to customer and associate needs
Ensuring merchandise is stocked and presented appropriately for customers
Engaging in safe work practices and encouraging others to do the same.
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Baker (catered Gourmet Cookies) at Hotel Party, Retirement Party, Mary Kay EventsBaker (catered Gourmet Cookies) at Hotel Party, Retirement Party, Mary Kay Events