Dynamic Digital Team Lead with expertise in customer service, team leadership, and conflict resolution. Achievements in project management have enhanced team productivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Digital Team Lead
Walmart
Evanston
10.2025 - Current
Supervised team members to ensure efficient store operations.
Resolved customer inquiries and complaints effectively and promptly.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Delegated daily tasks to team members to optimize group productivity.
Digital Personal Shopper
Walmart
Evanston
01.2025 - 10.2025
Guided customers in product selection, enhancing personalized shopping experiences.
Managed customer orders on Walmart's online platform, ensuring seamless order processing.
Communicated with customers through various channels, delivering tailored service solutions.
Early Childhood Educator
Learning Ladder Daycare Center
Cedar City
01.2023 - 10.2024
Developed engaging lesson plans for diverse age groups at daycare center.
Collaborated with parents to discuss children's progress and address concerns effectively.
Maintained a safe and nurturing environment for all children in care.
Janitor
Southern Utah University
Cedar City
11.2022 - 12.2023
Maintained cleanliness of campus buildings and facilities daily.
Restocked supplies in restrooms and common areas regularly.
Disposed of waste and recyclables according to university guidelines.
Floater Teacher
Evanston Child Care Development Center
Evanston
03.2021 - 06.2022
Assisted lead teachers with lesson planning and curriculum development initiatives.
Supervised classroom activities and ensured student engagement during lessons.
Assisted with supervision at recess and lunchtime periods.