Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Cook
Pollo Campero
Orlando, Florida
11.2023 - 09.2024
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Security Officer
Securitas Security Services USA
Orlando, FL
09.2023 - 05.2024
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Shift Manager
Tin And Taco
Orlando, Florida
10.2019 - 04.2024
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Assisted in resolving escalated customer service issues in a timely manner.
Deli Clerk
Publix
Orlando, Florida
02.2018 - 05.2020
Greeted customers in a friendly and professional manner.
Maintained cleanliness of the deli area and equipment.
Prepared all food orders according to customer specifications.
Rotated product on shelves to ensure freshness.
Adhered to health and safety standards while preparing food.
Trained new employees on proper handling of food, safety protocols, and customer service techniques.
General Manager
Popeyes
Orlando, Florida
09.2013 - 12.2017
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.