Breanna Jordan
Jacksonville
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate
Amazon
Jacksonville
03.2025 - Current
- Collaborated on team projects to drive efficiency and enhance quality.
- Managed daily operations and supervised team performance and deliverables.
- Analyzed market trends to inform strategic decisions and improve growth.
- Developed training materials to support onboarding of new team members.
- Implemented process improvements that reduced costs and increased productivity.
Semi-Truck Driver
Werner
Lake City
05.2024 - 02.2025
- Drive trucks long distances, ensuring timely deliveries and adherence to safety regulations.
- Conduct thorough vehicle inspections pre- and post-trip, maintaining high operational standards.
- Efficiently manage routes, adapting to weather and terrain for consistent on-time deliveries.
- Maintain accurate driving logs, complying with federal and state guidelines to ensure safety.
- Collaborate with dispatch to resolve issues promptly, ensuring seamless operational flow.
- Conduct thorough pre-trip inspections, maintain accurate logs, and ensure cargo safety during long-haul transports, adhering to all regulations.
Lead Store Associate
ALDI
Lumberton
11.2021 - 04.2024
- Guided peers in tasks and projects, establishing performance expectations aligned with company values.
- Enhanced team efficiency by streamlining inventory processes and improving training techniques.
- Enforced adherence to company policies and cash control protocols, successfully minimizing losses.
- Developed customer service protocols which improved client satisfaction ratings.
Delivery Driver
Amazon
Seffner
01.2021 - 10.2021
- Deliver packages efficiently, achieving high customer satisfaction and timely deliveries.
- Managed delivery routes, optimizing travel time and reducing fuel costs.
- Resolved delivery issues promptly, enhancing customer experience and loyalty.
- Collaborated with team to streamline operations, boosting overall productivity.
- Utilized GPS technology to navigate complex routes, ensuring accurate deliveries.
- Optimized delivery routes, reducing transit times and enhancing customer satisfaction.
- Consistently met or exceeded delivery targets, contributing to improved service metrics.
Cashier
Circle K
Tallahassee
02.2020 - 12.2020
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Resolved customer inquiries promptly, enhancing overall service experience.
- Maintained clean and organized work area, contributing to a welcoming store environment.
Store Associate
Speedway
Tampa
04.2019 - 12.2019
- Assisted customers with purchases, enhancing satisfaction through attentive service.
- Managed inventory, ensuring stock levels met demand and reduced shortages.
- Processed transactions efficiently, minimizing wait times and boosting sales.
- Collaborated with team to maintain store cleanliness, improving customer experience.
- Managed cash transactions, restocked shelves, and assisted customers, enhancing store efficiency and customer satisfaction at Speedway.
Customer Service Representative
OneTouch Direct
Tampa
04.2017 - 04.2019
- Addressed and resolved customer inquiries, resulting in increased satisfaction and loyalty.
- Instituted payment plans for customers, improving their financial management options.
- Refined data entry processes for account updates, boosting precision and productivity.
Housekeeping Attendant/Executive Assistant
Courtyard Marriott
Tampa
12.2011 - 02.2016
- Cleaned guest rooms and public areas to ensure high standards of cleanliness.
- Replenished supplies and amenities for guest comfort and satisfaction.
- Reported maintenance issues to ensure timely repairs and improvements.
- Collaborated with team members to maintain efficient housekeeping operations.
- Followed safety protocols while using cleaning chemicals and equipment.
- Assisted guests with inquiries and provided exceptional customer service.
- Organized storage areas for linens, cleaning supplies, and equipment efficiency.
- Conducted inventory checks to maintain adequate stock levels for housekeeping needs.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Completed daily checklists accurately documenting completion of tasks assigned.
- Assisted guests with requests related to housekeeping services.
Education
CDL -
RoadMaster Driving School
Jacksonville, FLHigh School Diploma - General Education
Brooks Debartolo Collegiate High School
TampaSkills
- Management
- Safety Regulation Compliance
- Dependability
- Teamwork
- Flexibility
- Product knowledge
- Inventory control
- Time management
- Cash handling
- Customer engagement
- Route optimization
- Team collaboration
Certification
- Commercial Driving License (CDL)
- CDL Class A Drivers License
Timeline
Associate
Amazon
03.2025 - Current
Semi-Truck Driver
Werner
05.2024 - 02.2025
Lead Store Associate
ALDI
11.2021 - 04.2024
Delivery Driver
Amazon
01.2021 - 10.2021
Cashier
Circle K
02.2020 - 12.2020
Store Associate
Speedway
04.2019 - 12.2019
Customer Service Representative
OneTouch Direct
04.2017 - 04.2019
Housekeeping Attendant/Executive Assistant
Courtyard Marriott
12.2011 - 02.2016
CDL -
RoadMaster Driving School
High School Diploma - General Education
Brooks Debartolo Collegiate High School